Ashford International Train Station
Ashford International Train Station
Address
Ashford International StationStation Road
Ashford
Kent
TN23 1EZ Get directions in Google Maps
Station overview
Facility | Information |
---|---|
Ticket office opening hours |
Monday to Friday: 05:30 to 21:30
Saturday: 05:30 to 21:30
Sunday: 06:00 to 21:30
Assistance/Help available from station staff from First to Last trains. |
Self service ticket machines | |
Collection of pre-purchased tickets | |
Get Oyster card here | |
Top up Oyster pay as you go here | |
Use Oyster pay as you go here |
Service | Information |
---|---|
British Transport Police | 0800 40 50 40 |
CCTV | |
Rail Replacement Service |
From the station forecourt outside the booking hall. (What 3 Words: waddled.down.toys) |
Information Systems |
|
Service | Information |
---|---|
Ashford International Station customer services |
This station has Secure station accreditation - For more information contact 0345 322 7021 |
Left luggage | |
Left luggage contact details | |
Lost property | |
Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
Facility | Information |
---|---|
Lounge | |
Lounge opening hours |
Facility | Information |
---|---|
Seating area | |
Waiting rooms | |
Trolleys | |
Refreshment facilities |
Coffee shops and Selecta vending machines |
Toilets | |
Baby changing | |
Pay phone | Cards |
Public Wi-Fi | |
Post box | |
Tourist information office | |
Cashpoint | |
Bureau de change | |
Shops |
newspapers |
Showers |
Facility | Information |
---|---|
Helpline information |
Monday to Sunday:24 Hours a Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline. |
Helpline contact details |
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
Customer help points |
On platforms 1/2 and 5/6. Also by gateline in the subway. |
Staff help | |
Staff help opening times | Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day |
Accessible ticket machines |
These are located in the booking hall on the domestic side of the station. They are also located in the subway adjacent to the gateline on the international side of the station. |
Accessible ticket office counter |
Counters can be raised or lowered to suit all customers |
Induction loop | |
Ramp for train access | |
Accessible taxis | |
Accessible public pay phones | |
National key toilets | |
Step free access coverage |
Whole Station
Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs. |
Impaired mobility set down | |
Disabled parking | |
Wheelchairs | |
Ticket gates |
Car Park A | |
---|---|
Operator | APCOA Parking |
Spaces | 166 |
Opening times |
|
Contact details |
0330 333 9232
https://www.nationalrail.co.uk/
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
Car Park B | |
---|---|
Operator | APCOA Parking |
Spaces | 135 |
Opening times |
|
Contact details |
0330 333 9232
https://www.nationalrail.co.uk/
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
Car Park F | |
---|---|
Operator | APCOA Parking |
Spaces | 315 |
Opening times |
|
Contact details |
0330 333 9232
https://www.nationalrail.co.uk/
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
Bus services available | |
Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available | |
Storage type | Stands |
Spaces | 454 |
Sheltered | Yes |
Storage location | behind bus stop front of station |
Transport | Information |
---|---|
Taxi rank available |
in front of station on Station Approach Road |
Airport available | |
Port available |