Audley End Train Station
Audley End Train Station
Address
Audley End StationStation Road
Wendons Ambo
near Saffron Walden
Essex
CB11 4LB Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:00 to 19:00 Saturday: 07:00 to 18:00 Sunday: 09:00 to 17:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Substitute bus services stop at front of Station |
| Information Systems |
|
| Service | Information |
|---|---|
| Audley End Station customer services |
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday:24 Hours a Day
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
|
| Toilets |
|
| Baby changing |
|
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
News agent |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
0800 028 28 78 |
| Customer help points |
Help point available on platform 1 |
| Staff help |
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (12 miles south) for journeys towards London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended |
| Staff help opening times | Monday to Friday: 06:00 to 19:00 Saturday: 07:00 to 18:00 Sunday: 09:00 to 17:00 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
This station has step free access to platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 657 |
| Opening times |
|
| Contact details | https://www.ncp.co.uk |
| Premium Bay | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 5 |
| Contact details | 0845 050 7080 https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
Local buses at front of station |
| Cycle storage available |
|
| Storage type | Stands, Racks |
| Spaces | 86 |
| Sheltered | No |
| CCTV | True |
| Storage location | Within station and on forecourt |
| Station | Phone 01799 542001 |
| Fly | Phone 07450 678916 |
| Audley End | Phone 07565 401101 |
Further information
In front of station.
| Transport | Information |
|---|---|
| Airport available |
|
| Port available |
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