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With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

Aylesford Train Station

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Aylesford Train Station

Address

Aylesford Station
Station Road
Aylesford
Kent
ME20 7JL
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
 
Time
Destination
Platform
Facility Information
Ticket office opening hours

Unstaffed station

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Information Systems
  • Departure screens
  • Announcements
Service Information
Aylesford Station customer services

0345 322 7021

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 0345 322 7021

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Helpline contact details

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

On platform 1

Staff help Staff help is available.
Staff help opening times Monday to Sunday: No
Accessible ticket machines Accessible ticket machines are available.

platform 1

Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1  for services to Strood. There is no step free access to Platform 2 - Step access only via footbridge to platform 2 for services towards Maidstone. No step free interchange between platforms.Wheelchair ramp available on the train.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator Southeastern
Spaces 10
Contact details 0345 322 7021 https://www.nationalrail.co.uk/

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 6
Sheltered Yes
Storage location

in the Car Park

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.
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