Ayr Train Station
Ayr Train Station
Address
Ayr StationSmith Street
Ayr
Ayrshire
KA7 1TH Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
| Facility | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday: 05:30 to 23:15
Saturday: 05:30 to 23:15
Sunday: 08:40 to 23:05
Proposal to alter hours |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
Buses pick up/drop off from the station car park at the rear of the station, Station Road. Please click on the link below for the exact bus pick up location:- |
| Information Systems |
|
| Service | Information |
|---|---|
| Ayr Station customer services |
[email protected] . Please note car parking and other facilities at Ayr subject to change due to building works |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday: 07:00 to 21:00
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03301 092 833 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
Cards
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
| Customer help points |
The meeting point for passenger assistance is located at the electronic ticket gates. When you arrive, please make yourself known to a member of staff. Please check information about step-free access and staff availability in the 'Step free access' and 'Staff help available' sections. |
| Staff help |
Make yourself known to staff. For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge |
| Staff help opening times | Monday: 05:00 to 00:00 Sunday: 08:30 to 00:00 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
This is a Category B1 station. Level to platforms 1,2 & 3 - connecting footbridge with stairs or access from street to platform 4. Alternative route is available by going outside the station over the road bridge |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | ScotRail |
| Spaces | 214 |
| Opening times |
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| Contact details | https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 52 |
| Sheltered | Yes |
| Gribbens - Wheelchair friendly | Phone 01292 260000 |
| Streamline - Wheelchair friendly | Phone 01292 880808 |
| Johns - Wheelchair friendly | Phone 01292 611227 |
Further information
www.traintaxi.co.uk
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
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