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Saturday 17 & Sunday 18 May - Travelling this weekend? Please visit our Travel Information page for more information about our services - more information

Our new timetable takes effect from Sunday 18 May - Please see our Train Timetables page for further details and use our journey planners to search for your train

Ayr Train Station

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Ayr Train Station

Address

Ayr Station
Smith Street
Ayr
Ayrshire
KA7 1TH
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:30 to 23:15 Saturday: 05:30 to 23:15 Sunday: 08:40 to 23:05

Proposal to alter hours

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Buses pick up/drop off from the station car park at the rear of the station, Station Road.

Please click on the link below for the exact bus pick up location:-

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Information Systems
  • Departure screens
  • Announcements
Service Information
Ayr Station customer services

[email protected] . Please note car parking and other facilities at Ayr subject to change due to building works

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Sunday: 07:00 to 21:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03301 092 833

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

The meeting point for passenger assistance is located at the electronic ticket gates. When you arrive, please make yourself known to a member of staff.

Please check information about step-free access and staff availability in the 'Step free access' and 'Staff help available' sections.

Staff help Staff help is available.

Make yourself known to staff.

For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge

Staff help opening times Monday: 05:00 to 00:00 Sunday: 08:30 to 00:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

This is a Category B1 station. Level to platforms 1,2 & 3 - connecting footbridge with stairs or access from street to platform 4. Alternative route is available by going outside the station over the road bridge

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Station Car Park
Operator ScotRail
Spaces 214
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 52
Sheltered Yes

Ayr: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

Gribbens - Wheelchair friendly Phone 01292 260000
Streamline - Wheelchair friendly Phone 01292 880808
Johns - Wheelchair friendly Phone 01292 611227

Further information

www.traintaxi.co.uk

Transport Information
Airport available Airport information is not available.
Port available Port information is not available.

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