Balloch Train Station
Balloch Train Station
Address
Balloch StationBalloch Road
Balloch
West Dunbartonshire
G83 8SS Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday: 06:00 to 12:40 Friday: 06:00 to 19:00 Saturday: 07:00 to 19:00 Sunday: 09:00 to 16:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Buses pick up/drop off from Tulliechewan Road outside the station entrance. Please click on the link below for the exact bus pick up location:- |
| Information Systems |
|
| Service | Information |
|---|---|
| Balloch Station customer services | |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday: No
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03301 092 833 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
|
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
| Customer help points |
During staffed station hours the passenger assistance meeting point is located at the ticket office. When you arrive, please make yourself known to a member of staff. When the station is unstaffed, the meeting point will be at your departure platform. Please ensure you are visible to train staff so they can assist you:
At the customer information screen pole. For details on step-free access and staffing hours, please refer to the ‘Step-free access’ and ‘Staff help available’ sections. |
| Staff help |
|
| Staff help opening times | Monday to Friday: 05:55 to 23:55 Saturday: 05:55 to 23:55 Sunday: 08:10 to 22:45 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 10 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | At Platform |
| TOA - Wheelchair friendly | Phone 01389 742121 |
| Wrights - Wheelchair friendly | Phone 01389 721020 |
| Executive | Phone 01389 758888 |
Further information
visit www.traintaxi.co.uk for details of taxis available for hire
| Transport | Information |
|---|---|
| Airport available |
|
| Port available |
|