Basildon Train Station
Choose date & time
Close ✕You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
But don't worry, you don't have to miss out - be the first to hear when tickets are available with our FREE ticket alert.
Email me when tickets become available
Your journey
Going departing after
Basildon Train Station
Address
Basildon StationStation Way
Basildon
Essex
SS16 5XY Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 05:15 to 21:00 Saturday: 05:15 to 21:45 Sunday: 06:45 to 20:45 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Buses pick up on Station Way near the taxi ranks. Turn left out of main entrance and proceed under the railway, buses will be straight ahead. |
| Information Systems |
|
| Service | Information |
|---|---|
| Basildon station customer services |
Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) |
| Left luggage |
|
| Lost property |
Monday to Friday: 08:00 to 20:00
|
| Lost property contact details |
URL: https://www.c2c-online.co.uk/help-feedback/lost-property/ Telephone: 03457 44 44 22 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 03457 44 44 22 |
| Customer help points available |
|
| Customer help points information | Help points are located on each platform. |
| Staff help |
|
| Staff help opening times | Monday to Friday: 06:00 to 21:00 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
Operated by local companies. Pre-booking advised. |
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Step free access is available to both platforms via lifts |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 36 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | Outside front of station towards Bus station |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead. |
| Airport available |
|
| Port available |
|