Benfleet Train Station
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Your journey
Going departing after
Benfleet Train Station
Address
Benfleet StationFerry Road
Benfleet
Essex
SS7 1NF Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 05:15 to 21:30 Saturday: 05:15 to 21:45 Sunday: 06:15 to 21:15 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Oyster information |
. |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Bus stops on Ferry Road outside front of station: - If travelling towards London, Stop E - If travelling towards Southend, Stop A |
| Information Systems |
|
| Service | Information |
|---|---|
| Benfleet station customer services |
Monday - Friday, 08:00 - 20:00 Saturday, Sunday and Public Holidays: 09:00 - 16:00 Christmas Day - Boxing Day: Closed. 0345 744 4422 (option 3, followed by option 3) |
| Left luggage |
|
| Lost property |
Monday to Friday: 08:00 to 18:00
Saturday: 09:00 to 16:00
Sunday: 09:00 to 16:00
|
| Lost property contact details |
URL: https://www.c2c-online.co.uk/help-feedback/lost-property/ Telephone: 03457 44 44 22 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 03457 44 44 22 |
| Customer help points available |
|
| Customer help points information | On platforms, accessible via electronic gates from street level |
| Staff help |
Please call 03457 44 44 22
|
| Staff help opening times | Monday to Friday: 06:00 to 21:00 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Accessible ticket office counter information | Customer Service Staff |
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
Operated by local companies. Pre-booking advised |
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates |
| Impaired mobility set down |
|
| Disabled parking |
Outside station entrance |
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park (Premier Reserved Parking) | |
|---|---|
| Operator | National Car Parks Ltd. |
| Charges |
|
| Contact details |
This car park is reserved for Season Ticket holders only before 10:00am Monday to Friday |
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 125 |
| Opening times |
|
| Charges |
|
| Contact details |
0845 050 70 80
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines. Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Compound, Stands |
| Spaces | 67 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Outside station entrance |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
Outside main entrance, turn left under subway |
| Airport available |
|
| Port available |
|