Berkhamsted Train Station
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Your journey
Going departing after
Berkhamsted Train Station
Address
Berkhamsted StationStation Approach
Berkhamsted
Hertfordshire
HP4 2AR Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | 3 Card only Ticket Vending Machines available at the station entrance. |
| Ticket office opening hours | Monday to Friday: 06:00 to 20:00 Saturday: 07:00 to 19:00 Sunday: 08:00 to 17:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
Rail replacement buses will use the public bus stops on either side of High Street, near the front of the station
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| Information Systems |
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| Service | Information |
|---|---|
| Berkhamsted station customer services |
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Berkhamsted is accredited by the Secure Station Scheme** |
| Left luggage |
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| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Closed until further notice |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located in the Waiting Room on Platform 4. The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 4. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-1900 and Sunday 08:00-17:30. The toilet facilities are not available when the Ticket Office is closed. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 0800 0248 997 |
| Customer help points available |
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| Staff help |
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. |
| Staff help opening times | Monday to Friday: 06:00 to 20:00 Saturday: 07:00 to 19:00 Sunday: 08:00 to 17:00 |
| Accessible ticket machines |
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| Accessible ticket machines information | There is a Ticket Vending Machine at each station entrance. |
| Accessible ticket office counter |
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| Accessible ticket office counter information | Booking clerk would go out side and serve the customer |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis | Accessible taxis are available |
| Accessible public pay phones |
Public telephones are not accessible |
| National key toilets |
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| Step free access coverage |
Whole Station This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
| Impaired mobility set down |
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| Disabled parking |
Level access to Booking Hall and Subway |
| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | SABA UK |
| Spaces | 395 |
| Opening times |
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| Charges |
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| Contact details | 0330 1235 247 |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 98 |
| Sheltered | No |
| CCTV | Yes |
| Storage location | station forecourt |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Taxi free phone on forecourt |
| Airport available |
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| Port available |
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