We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Please only travel if necessary on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

Berney Arms Train Station

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Berney Arms Train Station

Address

Berney Arms Station
[no road access]
Norfolk
NR30 1SB
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Station overview

 
Time
Destination
Platform
Facility Information
Ticket office opening hours A ticket office is not available.
Self service ticket machines A ticket machine is not available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are not available.
Rail Replacement Service

Rail replacement bus services do not serve this station. Customers are advised to use either Reedham or Great Yarmouth stations for rail replacement services.

Information Systems Information systems are not available.
Service Information
Berney Arms station customer services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:00
Lost property contact details

URL: https://www.greateranglia.co.uk/travel-information/your-journey/lost-property

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 0800 028 28 78

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Help points can be found at the following location(s):

  • On the single platform, just beyond the ramped entrance but before the two station signs
Staff help

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using the Help Point at this station

Assistance meeting point is on the platform.

Staff help opening times
Accessible ticket machines Accessible ticket machines are not available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is not available.
Accessible taxis

Details of nearest taxis are shown on station information poster

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage No

Berney Arms receives a very limited train service so please check timetables and journey planners before travelling to or from this station. Customers should be aware that the station itself is only accessible by boat or by walking a considerable distance off-road and across fields, so it is not advisable to use this station if you use a wheelchair or a mobility scooter. The nearest station with a more frequent service is Great Yarmouth.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 4
Sheltered No
CCTV No
Storage location

There are two cycle stands on the single platform at the far end, furthest from the station entrance.

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is available.

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