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Facility | Information |
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Ticket office opening hours | Monday to Friday: 05:30 to 21:00 Saturday: 06:00 to 19:00 Sunday: 08:00 to 18:00 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Station Approach Road |
Information Systems |
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Service | Information |
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Bicester Village station customer services |
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Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03456 005 165 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information |
There is seating within the station building and shelters on the platforms. |
Trolleys |
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Refreshment facilities |
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Toilets |
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Toilets information | Men, Women and Disabled and baby change facilities are located in the station building near the gate line. |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
Helpline contact details | 03456 005 165 opt 3 followed by opt 3 |
Customer help points available |
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Staff help |
![]() Passenger Assistance Meeting Point is in the station building near to the gateline. Should you access Platform 1 via London Road, please use the Help Point on the platform to contact staff. |
Staff help opening times | Monday to Friday: 05:30 to 01:00 Saturday: 06:00 to 01:00 Sunday: 08:00 to 00:00 |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165. |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
Step Free Access Category A. There is step free access to all platforms. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Operator | Chiltern Railways |
Spaces | 223 |
Charges |
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Contact details | 03456 005 165 Chiltern Railways Car Park prices can also be found here |
Bus services available |
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Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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