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We have introduced a reduced temporary timetable to deliver a better service for our customers, please check your entire journey before you travel - more information

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Bilbrook Train Station

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Bilbrook Train Station

Address

Bilbrook Station
Wolverhampton Road
Bilbrook
Staffordshire
WV8 1LE
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
A phone box is available. Phone box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours

Please purchase a Permit to Travel from the machine before travelling.  This is located at the top of the ramp to Platform 2.
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are not available.
Rail Replacement Service

Rail replacement vehicles will operate from the bus stop on Wolverhampton Road, outside the shops, for services to Shrewsbury.

Services to Wolverhampton will operate from the opposite side of the road, adjacent to Duck Lane.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.
Information Systems
  • Departure screens
  • Announcements
Service Information
Bilbrook Station customer services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is not available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

0800 0248998

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.

On both platforms
Staff help Staff Help is not available.
Staff help opening times

This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.
Accessible ticket machines Accessible ticket machines are not available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

​​​​​​​The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Sheltered No
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.
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