Bishops Stortford Train Station
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Your journey
Going departing after
Bishops Stortford Train Station
Address
Bishops Stortford StationStation Road
Bishops Stortford
Essex
CM23 3BL Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:00 to 19:00 Saturday: 07:00 to 19:00 Sunday: 09:00 to 18:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Bus stops outside station on new link road. |
| Information Systems |
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| Service | Information |
|---|---|
| Bishops Stortford station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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| Left luggage |
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| Lost property |
Monday to Friday: 09:00 to 17:00
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located on Platform 1. The accessible (radar key) toilets are located on each platform. Toilets are open during staffing hours only |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Cashpoint information | <p>Outside WH Smith </p> |
| Bureau de change |
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| Shops |
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| Shops information | Newsagent |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 0800 028 28 78 |
| Customer help points available |
|
| Staff help |
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
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| Staff help opening times | Monday to Friday: 06:00 to 21:00 Saturday: 06:00 to 21:00 Sunday: 06:55 to 21:00 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Details of nearest taxis are shown on station information poster |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
No This station has step free access to all platforms. Lifts available. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Ticket gates information | Bishops Stortford station has Secure Station Acreditation |
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 669 |
| Opening times |
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| Charges |
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| Contact details | 0345 050 7080 |
| Premium Bay | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 60 |
| Opening times |
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| Charges |
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| Contact details | 0845 050 7080 |
| Bus services available |
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| Bus services information |
Bishops Stortford is a PlusBus location click here to see the PlusBus map. |
| Cycle storage available |
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| Storage type | Compound, Stands, Wheel Racks |
| Spaces | 236 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | On station forecourt |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
in front of station |
| Airport available |
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| Port available |
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