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Going departing after
|Ticket office opening hours|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||At the front of the station in the car park.|
|Bottesford station customer services|
|Lounge opening hours|
|Waiting room information||
There is no waiting room available, however, there is covered seating available on both platforms.
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Passenger assistance is not available at this station, a ramp can be provided by on-train staff to board and leave the train only. If you require assistance please contact East Midlands Railway on 03457 125 678 (option 3) to discuss your travel options.
|Helpline contact details||08000 11 33 23|
|Customer help points available|
|Customer help points information||
There is one help point located near the entrance to the station and another help point located on Platform 2 (Grantham bound platform)
|Staff help opening times||Monday to Friday: Closed Saturday: Closed Sunday: Closed|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Taxi number displayed on useful information poster
|Accessible public pay phones||
|National key toilets|
|Step free access coverage||
Category - B
There is level access to Platform 1 (for trains towards Nottingham) from the car park. Step-free access to Platform 2 is available via a level crossing. Access from the level crossing to Platform 2 is via a path and short ramp at a gradient of approx. 1:8. Direct access to Platform 1 from the level crossing is also via a short steep ramp, but this can be avoided via the street.
Regarding the above, the level crossing is inaccessible and requires the manual opening of gates and use of a telephone before crossing, this is not suitable for wheelchair use or if a customer is not able to access gates and use a telephone. The crossing is an uneven surface.
The route to the level crossing is not suitable for wheelchairs or those with a mobility disability and will likely be slippery during winter weather.
This station has tactile paving at the edge of each platform.
|Impaired mobility set down|
|Station Car Park|
|Operator||East Midlands Railway|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Taxi rank available|
|Taxi rank information||N Anthony 01949 842986|