Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
You can book up to 90 days in advance.
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Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office information||On side entrance to platform, on car park side of station.|
|Ticket office opening hours||Monday to Friday: 06:20 to 13:30 Saturday: 06:20 to 13:30 Sunday: Closed|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||Station car park|
|Lounge opening hours|
|Waiting room information||Within ticket office Ticket office hours|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08001 971 329 or 18001 0800 197 1329 (Textphone)|
|Customer help points available|
Meeting point: Ticket office when station is staffed. When station is unstaffed, please make your way onto the platform and make yourself known to the onboard team.
|Staff help opening times||Monday to Friday: 06:20 to 13:40 Saturday: 06:20 to 13:10 Sunday: Closed|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible taxis||Accessible taxis are not available|
|Accessible public pay phones||Public telephones are not accessible|
|National key toilets|
|Step free access coverage||
Step-free category B2 station - “Some step-free access to all platforms.” Step free access available to platform 2. Please note that step free access to platform 1 is via local streets and a ramp. There is a footbridge linking both platforms
Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
|Impaired mobility set down|
|Disabled parking||At the station entrance.|
|Council Managed Car Park|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format here|
|Cycle storage available|
|Storage location||Platform 1|
|Taxi rank available|
|Taxi rank information||Taxi office located outside the station front.|
|Airport information||Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.|