Braintree Train Station
Braintree Train Station
Address
Braintree StationStation Approach
Braintree
Essex
CM7 3QL Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:15 to 15:00 Saturday: 05:45 to 13:05 Sunday: 07:45 to 15:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Rail replacement bus services pick up and drop off at the bus stop in the turning circle, just outside the station. |
| Information Systems |
|
| Service | Information |
|---|---|
| Braintree Station customer services |
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday:24 Hours a Day
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
|
| Trolleys |
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| Refreshment facilities |
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| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
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| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
0800 028 28 78 |
| Customer help points |
Help points can be found at the following location(s):
|
| Staff help |
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. On weekdays only, a mobile platform host is available for pre-booked assistance between the hours of 12:00 and 19:00. Outside of these hours customers are advised to use Witham station, which is approximately 8 miles away. Booking is recommended. |
| Staff help opening times | Monday to Friday: 06:15 to 19:00 Saturday: 05:45 to 13:05 Sunday: 07:45 to 15:30 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
Whole Station
This station has step free access to the single platform for trains towards Witham and London. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 25 |
| Opening times |
|
| Contact details | 0345 050 7080 https://www.ncp.co.uk/find-a-car-park/car-parks/braintree-station-g-anglia/ |
| Bus services available |
|
| Bus services information |
Braintree is a PlusBus location click here to see the PlusBus map. https://www.plusbus.info/braintree There are regular express bus services from outside the station to Stansted Airport |
| Cycle storage available |
|
| Storage type | Racks |
| Spaces | 84 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | There are two sheltered cycle parking areas providing 64 spaces located between the bus stops at the side entrance to the station and the local council car park. A further sheltered cycle parking area with 20 spaces is available in the corner of the Station Approach car park, which is operated by Braintree District Council. |
| Transport | Information |
|---|---|
| Taxi rank available |
Taxi rank outside station entrance |
| Airport available |
There are regular express bus services from outside the station direct to Stansted Airport Terminal |
| Port available |
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