Brent Cross West Train Station
Brent Cross West Train Station
Address
Brent Cross West StationGeron Way
Brent Cross
London
NW2 6LW Get directions in Google Maps
Station overview
Ticket machine
Waiting room
Wheelchairs
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Unavailable |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
Please click the link for details regarding the rail replacement bus location. |
| Information Systems |
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| Service | Information |
|---|---|
| Brent Cross West Station customer services |
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| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday:24 Hours a Day
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
| Helpline contact details |
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018 |
| Customer help points |
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| Staff help |
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| Staff help opening times | Monday to Sunday:24 Hours a Day |
| Accessible ticket machines |
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day. Alternatively, you can also arrange assistance by:
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Category A: This station has step-free access to all platforms. |
| Impaired mobility set down |
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| Disabled parking |
Station entrance |
| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information |
Please see the onward travel map, located in the 'maps' section below. |
| Cycle storage available |
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| Storage type | Stands, Racks |
| Spaces | 100 |
| Sheltered | Yes |
| Storage location | Located outside the front of both entrances. Cycles are left at owners risk. Abandoned cycles may be removed. |
| Transport | Information |
|---|---|
| Taxi rank available |
Taxis can pick up and drop off from both the East and West entrances. |
| Airport available |
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| Port available |
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