Brentford Train Station
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Your journey
Going departing after
Brentford Train Station
Address
Brentford StationStation Approach
Brentford
Greater London
TW8 8DT Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office information | On platform 1(London direction) |
| Ticket office opening hours | Monday to Friday: 06:30 to 10:30 Saturday: Closed Sunday: Closed |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 4 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | To Hounslow: Boston Manor Road (A3002) Bus Stop SK To Kew Bridge: Boston Manor Road (A3002) Bus Stop SM |
| Information Systems |
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| Service | Information |
|---|---|
| Brentford station customer services | Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
No waiting room but seating available on the platform. Closed until further notice |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located on Platform 2. The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key. |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
Find WiFi Hotspots around Brentford station |
| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
|
| Customer help points information | Customer Help points are located on every platform |
| Staff help | |
| Staff help opening times | |
| Accessible ticket machines |
|
| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage | Whole Station Step-free category A Station. Level access from either side of station. Lifts between platforms or alternative step-free route via street (under 400m) |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Spaces | 18 |
| Opening times |
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| Charges |
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| Contact details |
0345 6000 650
Off Peak from 1600 Monday to Friday |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Wheel Racks |
| Spaces | 66 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Platform 1 and car park |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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