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Bristol Parkway Train Station

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Bristol Parkway Train Station


Bristol Parkway Station
Station Approach Road
off Hatchet Road
Stoke Gifford
Bristol, City of
BS34 8PU
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
Facility Information
Ticket office information In ticket hall/first floor.
Ticket office opening hours Monday to Friday: 06:00 to 20:00 Saturday: 07:00 to 18:00 Sunday: 08:30 to 19:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service Front of the station
Information Systems
  • Departure screens
  • Announcements
Service Information
Bristol Parkway station customer services

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information Waiting room is closed until further notice
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Toilets information The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available. Connect to "GWR Free Station WiFi"
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details 08001 971 329 or 18001 0800 197 1329 (Textphone)

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available. Meeting point: Gateline.
Staff help opening times Monday to Friday: 04:30 to 01:45 Saturday: 05:00 to 01:15 Sunday: 05:30 to 01:45
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information Accessible ticket machines are located at the station entrance by the ticket office.
Accessible ticket office counter An accessible ticket office counter is not available.
Accessible ticket office counter information Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are available
Accessible public pay phones Public telephones are accessible
National key toilets National key toilets are available.
Step free access coverage Whole Station

Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Station Car Park
Operator APCOA Parking (UK) Limited
Spaces 1140
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £8.00
  • Weekly: £40.00
  • Monthly: £140.00
  • Three monthly: £380.00
  • Six monthly: N/A
  • Annual: £1110.00
Contact details 0345 165 2030
Bus services available Bus services are available.
Bus services information Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Storage type Stands, Wheel Racks
Spaces 156
Sheltered Yes
Storage location Front of station
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Airport available Airport information is available.
Airport information Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
Port available Port information is available.

Bristol Parkway Railway Station is one of the newest stations on the CrossCountry network, having opened in 1972 as one of the first ‘Park and Ride’ stations in the UK. Today, the station is the third busiest in the West of England, after Bath Spa and Bristol Temple Meads.

The development of the station led to new commercial developments in the area, bringing with them new jobs and housing. The station building was redeveloped over the years and this work was completed in 2001, bringing the station up to date. Bristol Parkway now offers all benefits of modern conveniences you would expect from a twenty-first century railway station.

There is parking for 1,140 cars and 156 bicycles. The car park is fully accessible and step-free access is available throughout the station. The toilet facilities are accessible and support the National Key scheme. Step-free access to trains is possible and ramps and wheelchairs are available if necessary. Baby change facilities are provided, as well as waiting rooms, shops, and free public WiFi.

As one of the country’s major cities, Bristol is easy to get to and is well-served on the CrossCountry network. Popular local routes include Cardiff to Bristol Parkway and Bath Spa to Bristol Parkway. You can even get from Edinburgh to Bristol Parkway in under seven hours.

Things to do in Bristol

As one of the country’s most iconic cities Bristol almost needs no introduction. You might already know Bristol as the home of mystery artist Banksy, its shipbuilding heritage, or its location on the banks of the beautiful River Avon; but you don’t know Bristol until you have experienced it for yourself.

Endless blogs have celebrated this city but there is always something new to discover in Bristol. The independent shopping paradise that is Gloucester Road should be high on your list of places to visit, and the Harbourside offers waterfront shopping and dining. You can make your visit to Bristol as active or relaxed as you like.

Bristol’s music scene is a big part of the city’s nightlife with the O2 Academy on Frogmore Street and venues like the community-owned Exchange on Old Market offering a wide variety of musical entertainment.

One of Bristol’s most famous landmarks is the Clifton Suspension Bridge, but did you know the bridge hides forgotten vaulted chambers which were rediscovered in 2002? Why not take a tour and see what else you can learn.

Bristol is always worth a visit and there is so much to see and do in this wonderful city you will never run out of things to keep you busy. Next time you’re in town see what other surprises you can uncover.

For more ideas on what to do during your visit see our Bristol destination page for what else this city has to offer, including Bristol’s best hidden bars, and things to do in Bristol in the summer.

Once you have planned your perfect trip book your ticket with CrossCountry. See our priority seating and travel assistance pages for more information about how we can help you on your journey.

Direct CrossCountry routes to Bristol Parkway

Get live information on direct CrossCountry routes to Bristol Parkway

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