Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 25 June -  more information.

Bristol Parkway Train Station

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Bristol Parkway Train Station

Address

Bristol Parkway Station
Station Approach Road
off Hatchet Road
Stoke Gifford
Bristol, City of
BS34 8PU
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform

Buying tickets and collecting them -

Facility Information
Ticket office information In ticket hall/first floor.
Ticket office opening hours Monday to Friday: 05:40 to 20:00 Saturday: 06:50 to 18:00 Sunday: 08:30 to 19:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information +

Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service Front of the station
Information Systems
  • Departure screens
  • Announcements

Passenger services +

Service Information
Bristol Parkway station customer services

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

First class information +

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.

Station facilities +

Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information Waiting room is closed until further notice
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Toilets information The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available. Connect to "GWR Free Station WiFi"
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.

Accessibility +

Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details 08001 971 329 or 18001 0800 197 1329 (Textphone)

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available. Meeting point: Gateline.
Staff help opening times Monday to Friday: 04:30 to 01:45 Saturday: 05:00 to 01:15 Sunday: 05:30 to 01:45
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information Accessible ticket machines are located at the station entrance by the ticket office.
Accessible ticket office counter An accessible ticket office counter is not available.
Accessible ticket office counter information Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are available
Accessible public pay phones Public telephones are accessible
National key toilets National key toilets are available.
Step free access coverage Whole Station

Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.

Car parking +

Station Car Park
Operator APCOA Parking (UK) Limited
Spaces 1140
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £8.00
  • Weekly: £40.00
  • Monthly: £140.00
  • Three monthly: £380.00
  • Six monthly: N/A
  • Annual: £1110.00
Contact details 0345 165 2030

Bus connections +

Bus services available Bus services are available.
Bus services information Information to plan your onward journey is available in a printable format here

Cycle storage +

Cycle storage available Cycle storage is available.
Storage type Stands, Wheel Racks
Spaces 156
Sheltered Yes
CCTV Yes
Storage location Front of station

Other transport links +

Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Airport available Airport information is available.
Airport information Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
Port available Port information is available.

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