Coronavirus (Covid-19) - Travel advice and guidance - please visit here for more information
Timetable updates - please visit here for more information
Disruption and short notice service alterations are expected, please check your journey before you travel - visit here for more information.
You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office opening hours||
In ticket hall/first floor.
Monday to Friday: 05:40 to 20:00
Saturday: 06:50 to 18:00
Sunday: 08:30 to 19:00
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Bristol Parkway station customer services||
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Lost property (at the station)|
|British Transport Police||0800 40 50 40|
|Waiting rooms||Waiting room is closed until further notice|
|Tourist information office|
|Bureau de change|
|Customer help points|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible taxis||Accessible taxis are available|
|Accessible public pay phones||Public telephones are accessible|
|National key toilets|
|Step free access coverage||Whole Station|
|Impaired mobility set down|
|Disabled parking||Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.|
|Cycle storage availability||