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Facility | Information |
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Ticket office information | Situated by the ticket office. |
Ticket office opening hours | Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 21:30 Sunday: 06:45 to 21:30 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House |
Information Systems |
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Service | Information |
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Bristol Temple Meads station customer services | Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day) |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03457 000 125 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information |
Waiting Rooms are located on Platform 5/7 and on Platform 13/15 |
Trolleys |
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Refreshment facilities |
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Toilets |
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Toilets information | Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15. Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15. Additional Ladies Toilets are located on Platform 10/12. |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Post box information | The Post Box is located by the main gateline |
Tourist information office |
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Cashpoint |
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Cashpoint information | <p>The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary. </p> |
Bureau de change |
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Shops |
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Shops information | WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers |
Showers |
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Facility | Information |
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Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Helpline contact details | If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator. |
Customer help points available |
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Staff help |
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Staff help opening times | Monday to Friday: 05:30 to 01:30 Saturday: 05:30 to 01:30 Sunday: 08:00 to 01:30 |
Accessible ticket machines |
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Accessible ticket machines information | Accessible ticket machines are located at the station entrance by the ticket office. |
Accessible ticket office counter |
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Accessible ticket office counter information | Please request staff assistance. |
Induction loop |
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Ramp for train access |
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Accessible taxis |
Accessible taxis are available |
Accessible public pay phones |
Public telephones are accessible |
National key toilets |
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Step free access coverage |
Whole Station
Lifts to all platforms and facilities. Ticket office is also step free. |
Impaired mobility set down |
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Disabled parking |
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff. |
Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Operator | APCOA Parking (UK) Limited |
Spaces | 374 |
Opening times |
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Charges |
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Contact details | 0345 165 2030 |
Bus services available |
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Bus services information |
Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors. To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate. Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall. Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary. Information to plan your onward journey is available in a printable format here. |
Cycle storage available |
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Storage type | Stands |
Spaces | 450 |
Sheltered | Yes |
CCTV | Yes |
Storage location | The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park. A limited bike storage location can be found on Station Approach by Queen Anne's Gate. There is no longer any bike storage inside the station. |
Transport | Information |
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Taxi rank available |
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Taxi rank information |
The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors. You can find more information about local taxi services here. |
Airport available |
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Airport information | A dedicated Airport Flyer bus service connects Bristol Temple Meads and Bristol Airport, with the journey taking approximately 25 minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8 minutes. The Airport Flyer can be found on the station forecourt. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors. For more information, including timetables and ticket prices, please click here. |
Port available |
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Bristol Temple Meads is one of the city’s most iconic and beautiful landmarks. The station’s unique name was inspired by the nearby Temple Church, whose grounds included meadows that ran alongside the River Avon. Unfortunately, World War II bombs heavily damaged the Temple Church, although its legacy continues through the station.
This iconic station was initially built in 1840 and served train routes as far as Bath. 180 years on, Bristol Temple Meads station serves routes across the UK and is one of the busiest outside of London. CrossCountry serves popular routes such as Bristol to Manchester, Bristol to Edinburgh, Bristol to Birmingham, and Leeds to Bristol.
The largest city in the Southwest of England, Bristol is famous for its hipster culture, street art and suspension bridge. Bristol attracts tonnes of visitors each year, with holidaymakers coming from all walks of life, raring to explore Bristol's rich combination of heritage and edgy vibes. Whether you'd enjoy a stroll down the River Avon and soak up the Georgian history or immerse yourself in Bristol's fine selection of food and drink offerings, this city has something for everyone.
The home of world-renowned mystery artist Banksy, Bristol is unsurprisingly thriving with fantastic art and culture. Even if this isn't your gig, you should visit the historic docks for the free M-shed museum. You'll learn Bristol's story through well-crafted film, photographs, and personal stories. To gain an aerial view of the city and harbour, head up Park Street to climb the steps of Cabot Tower – you won't be disappointed with the view. If you're with the kids, go to the Bristol Zoo Gardens , where they can play in the gardens, see the animals, and enjoy the attractions – it's always a family favourite.
If you're looking for some retail therapy, Bristol certainly won't disappoint. In the Bristol Shopping Quarter, you'll certainly find what you're looking for with over 500 shops, restaurants and cafes all in one area. But for something a little quirkier, St. James Arcade and the Christmas Steps Arts Quarter will throw you back in time with its historical architecture and home to various boutique stores, independent dealers, and local craftsmen and designers.
We all know the icing on the cake for a great trip is excellent food and drink. Bristol is packed full of independent bars, restaurants, and cafes, making it the perfect city for foodies. With a choice of Michelin-starred gourmet restaurants to flavour-packed street food, you'll be able to get a taste of locally sourced produce and talented chefs anywhere. If you're in the city, don't miss out on visiting St Nicholas Market to find street food, stalls, and more historical architecture - it's great for kids and adults alike. To cap off a great day, Bristol has a vast choice of great pubs, bars, and clubs – bottoms up.
The stations unique name was inspired by the nearby Temple Church, which grounds included meadows that ran alongside the River Avon – this is where 'Temple Meads' derived.
There is a selection of restaurants and places to eat on the station doorstep. Alternatively, Bristol Shopping Quarter or St Nicholas Markets has a variety of restaurants and street food options available that's only a short 15-minute walk from the station.
Bristol Temple Meads is the central railway station in Bristol and is only a 15-minute walk from Bristol City Centre. Alternative stations include Lawrence Hill and Parson Street; however, they run fewer services and are longer walks from the centre.
There are 13 platforms in operation at Bristol Temple Meads station. Platforms 2 and 14 are no longer in use therefore, the station platforms run for 1 to 15, excluding platforms 2 and 14.
Bristol Temple Meads station is only a 15-to-20-minute walk from the city centre.