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Brockenhurst Train Station

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Brockenhurst Train Station


Brockenhurst Station
Station Approach
SO42 7TW
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Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
Facility Information
Ticket office opening hours Monday to Friday: 05:55 to 19:30 Saturday: 06:30 to 19:30 Sunday: 08:35 to 18:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Station forecourt, ticket office entrance.

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Brockenhurst Station customer services

Please contact our Customer Service Centre on 0345 6000 650

Left luggage Left luggage is not available.
Left luggage contact details


Lost property Lost property is available at the station. Monday to Friday: 07:30 to 19:00 Saturday to Sunday: No
Lost property contact details


Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Vending machines

Toilets Toilets are available.
Baby changing Baby changing facilities are available.

Baby changing facilities in accessible toilet.

Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Helpline contact details

0800 5282100


Customer help points Customer help points are available.

Customer Help points are located on every platform

Staff help Staff help is available.

Staff help available until 22:00 daily

Staff help opening times Monday to Friday: 05:45 to 22:00 Saturday: 06:15 to 22:00 Sunday: 07:30 to 22:00
Accessible ticket machines Accessible ticket machines are available.

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Partial Station

Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Lifts to all platforms from Ticket Office entrance. No lift access to or from entrance and exit on the other side.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Brockenhurst Car Park
Spaces 236
Contact details
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands, Racks
Spaces 122
Sheltered Yes
Transport Information
Taxi rank available


Airport available Airport information is not available.
Port available Port information is not available.

Brockenhurst Railway Station serves the village of Brockenhurst deep in the New Forest in Hampshire. Brockenhurst is the most populous village in the New Forest. The station was first opened in June 1847, by what was then the Southampton and Dorchester Railway. At first, services only ran to Southampton and Dorchester, with the route to London opening the following year. In 1888, a direct line to Bournemouth and Poole was opened which led to a surge in popularity. Today the station is a key interchange for passengers to the New Forest and the Isle of Wight.

Brockenhurst Station provides self-service ticket machines and has an induction loop fitted to assist the hearing-impaired. The ticket machines are accessible, as is the ticket counter, and ramps to help with easy train access. Step-free access is also available throughout the station. National Key toilets and customer help points are available.

The new footbridge and lifts, which made the station fully accessible, were made possible by an investment of over £4 million in 2014 as part of an initiative named Access to All. The redevelopment meant the loss of a unique feature of a passenger and luggage turntable at Brockenhurst Station.

Other station facilities include toilets and refreshments, baby changing facilities, a seating area and public Wi-Fi. The station car park has space for 240 cars with 4 accessible spaces, and is available 24 hours a day, seven days a week. There is also bicycle storage for 122 bikes and is protected by CCTV, as is the rest of the station.

Brockenhurst Railway Station is served by several bus routes so continuing your journey via public transport is easy. If you're travelling further from Brockenhurst, explore information about your onward journey. The station also has a taxi rank.

CrossCountry serves popular routes such as Winchester to Brockenhurst, Bournemouth to Brockenhurst and Southampton to Brockenhurst. Southampton Airport is easily accessible from Brockenhurst too.

For more information about how CrossCountry can help please see our priority seating and travel assistance options for your journey.

Things to do in Brockenhurst

Although Brockenhurst is a key passenger interchange, its location in the heart of the New Forest makes it a wonderful destination in its own right with plenty of things to do. In fact, it has been for hundreds of years; the New Forest was named a royal forest by William the Conqueror in 1079. Today you can explore the heathland, pasture, and forest for yourself, and perhaps see the horses that graze here. The annual New Forest show has been running since 1920 and takes place each July. 

The National Motor Museum at Beaulieu is only seven miles from Brockenhurst. You can cycle there in 45 minutes or take public transport via Totton Station. Here you can explore the Palace House, and Beaulieu Abbey as well as the collection of hundreds of classic and famous cars.

Paultons Theme Park and home of Peppa Pig World is just over an hour away by public transport and the perfect destination if you have young children to entertain.

Being so close to the south coast means there is plenty of maritime history to explore in the area. Buckler’s Hard on the Beaulieu River was once a shipbuilder for Lord Nelson’s fleet, and Southampton, which is less than fifteen minutes away by train is home to the SeaCity Museum.

There’s plenty more to see and do in and around this New Forest village, so book your trip to Brockenhurst today with one of CrossCountry’s ticket options, and see what else there is to discover.

Direct CrossCountry routes to Brockenhurst

Get live information on direct CrossCountry routes to Brockenhurst

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