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Brookwood Train Station

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Brookwood Train Station

Address

Brookwood Station
Connaught Road
Brookwood
Woking
Surrey
GU24 0ER
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:30 to 13:00 Saturday: 08:10 to 15:00 Sunday: No
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Station forecourt off Connaught Road (A324)

Information Systems
  • Departure screens
Service Information
Brookwood Station customer services

Please contact our Customer Service Centre on 0345 6000 650

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Friday: 07:30 to 19:00 Saturday to Sunday: No
Lost property contact details

URL: https://www.southwesternrailway.com/contact-and-help/lost-property

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

A newsagent on approach to the building.

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Brookwood station

Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Helpline contact details

0800 5282100

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

Customer Help points are located on every platform

Staff help Staff Help is not available.
Staff help opening times Unavailable
Accessible ticket machines Accessible ticket machines are available.

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Partial Station

Step-free category B3 station. Ramp at up to 1:7 gradient to Platform 1 (for trains towards London). Steps to Platform 2 (for trains towards Basingstoke/ Alton).

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Brookwood Car Park
Spaces 460
Contact details
Brookwood Marked Bays
Contact details
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Compounds
Spaces 294
Sheltered Yes
CCTV True
Storage location

A sheltered compound, to the right of the main building.

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.

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