Broxbourne Train Station
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Your journey
Going departing after
Broxbourne Train Station
Address
Broxbourne StationStation Approach
Broxbourne
Essex
EN10 7AW Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:15 to 20:15 Saturday: 07:15 to 18:45 Sunday: 08:15 to 17:45 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Substitute bus services stop on the station forecourt |
| Information Systems |
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| Service | Information |
|---|---|
| Broxbourne station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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| Left luggage |
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| Lost property |
Monday to Friday: 09:00 to 17:00
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
On the over bridge |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Cold drinks vending machine Food vending machine |
| Toilets |
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| Toilets information | Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Shops information | Passport Photo Booth |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 0800 028 28 78 |
| Customer help points available |
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| Staff help |
Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available. |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Details of nearest taxis are shown on station information poster |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This station has step free access to all platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
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| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Ticket gates information | - |
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 531 |
| Opening times |
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| Charges |
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| Contact details | |
| Premium Bay | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 94 |
| Opening times |
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| Charges |
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| Contact details | 0345 050 7080 |
| Bus services available |
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| Bus services information |
Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map |
| Cycle storage available |
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| Storage type | Wheel Racks |
| Spaces | 52 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Station forecourt and behind the station building |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Taxi rank at station front |
| Airport available |
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| Port available |
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