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Brundall Gardens Train Station

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Brundall Gardens Train Station

Address

Brundall Gardens Station
West End Avenue
Brundall
Norfolk
NR13 5RG
Get directions in Google Maps

Station overview

A waiting room is available. Waiting room
Time
Destination
Platform
Facility Information
Ticket office opening hours Unavailable
Self service ticket machines A ticket machine is not available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is not available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement bus services pick up and drop off at the bus stop on Cucumber Lane.
Information Systems
  • Departure screens
  • Announcements
Service Information
Brundall Gardens Station customer services

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is available at the station. Monday to Sunday:24 Hours a Day
Lost property contact details

URL: https://www.greateranglia.co.uk/lost-property
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

0800 028 28 78

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Norwich) - Adjacent to the footbridge steps, fixed to the grey post beneath the customer information screen
  • Platform 2 (for trains towards Great Yarmouth and Lowestoft) - In front of the waiting room, fixed to the grey post beneath the customer information screen
Staff help Staff help is available.

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.
Staff help opening times

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.
Accessible ticket machines Accessible ticket machines are not available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

This station has step free access to Platform 2 (for trains towards Great Yarmouth and Lowestoft) only. Platform 1 (for trains arriving from Great Yarmouth or Lowestoft, or towards Norwich) can only be accessed via a stepped footbridge which leads to and from Platform 2 and the entrance to the station.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 8
Sheltered No
Storage location

There are four cycle stands on Platform 2 (for trains towards Great Yarmouth and Lowestoft) - two are located underneath the footbridge steps, and the other two are next to the set of four information poster boards, just beyond the waiting room.

Brundall Gardens: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators or alternative station:

Iceni Phone 07919 256865
Brians Phone 07899 891286
Transport Information
Airport available Airport information is not available.
Port available Port information is not available.

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