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Burgess Hill Train Station

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Burgess Hill Train Station

Address

Burgess Hill Station
Station Road
Burgess Hill
West Sussex
RH15 9DG
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:10 to 19:35 Saturday: 06:40 to 20:05 Sunday: 09:00 to 16:35
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Information Systems
  • Departure screens
  • Announcements
Service Information
Burgess Hill station customer services Customer services are not available here.
Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information A heated waiting area is available on platform 2Waiting area may only be available during staffed hours at some locations.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available.
Public Wi-Fi Wi-Fi is available. Wifi information at this station
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Cashpoint information Located by the ticket office
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information

There is a newsagent located next to the ticket office, on the bridge

Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

See below for times when this station is staffed.

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance on arrival by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Texting us on 07970 511077

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Monday to Sunday: 24 Hours a Day
Helpline contact details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information Ticket office and platforms 1 and 2.
Staff help Staff help is available.

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

Staff help opening times Monday to Friday: 05:14 to 01:15 Saturday: 05:14 to 01:15 Sunday: 05:50 to 01:10
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free route between platforms via the street, steep in places (approx. 300 metres and gradient shallower than 1:10).

Assistance Meeting Point is the Ticket Office.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in both car parks
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator APCOA Parking UK
Spaces 141
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £4.20
  • Weekly: £18.90
  • Monthly: £67.00
  • Three monthly: £184.20
  • Six monthly: N/A
  • Annual: £662.10
Contact details 01895 262122
Bus services available Bus services are available.
Bus services information Information to plan your onward journey is available in a printable format here.
Cycle storage available Cycle storage is available.
Storage type YES
Spaces 64
CCTV Yes
Storage location Station front
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information YES
Airport available Airport information is not available.
Port available Port information is available.

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