Caerphilly Train Station
Caerphilly Train Station
Address
Caerphilly StationStation Road
Caerphilly
Caerphilly
CF83 1JR Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Phone box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:00 to 18:00 Saturday: 07:30 to 18:00 Sunday: No |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
The rail replacement bus stop is Bay 11 at the bus stand outside the front of the station. Temporary change on Saturday 31 August and Sunday 01 September. Due to road closures the rail replacement bus stop for Caerphilly will be located: Local bus stop on St Martin’s Rd. Towards Cardiff, in front of St Martin’s church. Towards Rhymney, opposite. |
| Information Systems |
|
| Service | Information |
|---|---|
| Caerphilly Station customer services |
Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
Cards
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
Convenience store |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03333 211202 |
| Customer help points |
Ticket office for advice only. |
| Staff help |
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
| Staff help opening times |
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
| Accessible ticket machines |
The ticket machine(s) take cash, and major debit and credit cards. |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Category B2. Platform 1 (for Cardiff) has level access. Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | Transport for Wales/Caerphilly County Borough Council |
| Spaces | 222 |
| Opening times |
|
| Contact details | 03333 211 202 https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables: Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details: The Bus Interchange is located beside the rail station. |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 14 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | 5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform. 2 Sheffield stands providing parking for up to 4 bicycles are located on platform 3. |
| Transport | Information |
|---|---|
| Taxi rank available |
Taxi rank within 100m and clearly signposted |
| Airport available |
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| Port available |
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