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Caerphilly Train Station

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Caerphilly Train Station

Address

Caerphilly Station
Station Road
Caerphilly
Caerphilly
CF83 1JR
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A phone box is available. Phone box
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:00 to 18:00 Saturday: 07:30 to 18:00 Sunday: No
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The rail replacement bus stop is Bay 8 at the bus stand outside the front of the station.

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Caerphilly Station customer services

Contact our Customer Relations team directly via the Transport for Wales Website.

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03333 211 202

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

Convenience store

Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

03333 211202

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

Ticket office for advice only.

Staff help Staff help is available.

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Staff help opening times

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Accessible ticket machines Accessible ticket machines are available.

The ticket machine(s) take cash, and major debit and credit cards.

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

Category B2.

Platform 1 (for Cardiff) has level access.

Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator Transport for Wales/Caerphilly County Borough Council
Spaces 222
Opening times
  • Monday to Friday:24 Hours a Day
Contact details 03333 211 202 https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:

www.stagecoachbus.com

Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details:

www.PlusBus.info

The Bus Interchange is located beside the rail station.

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 14
Sheltered Yes
CCTV True
Storage location

5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform.

2 Sheffield stands providing parking for up to 4 bicycles are located in a Voyager Shelter on platform 3 - ie northbound platform

Caerphilly: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

Castell Phone 029 2088 8888
Coddy Phone 029 2086 8686
Civic Phone 029 2085 1011

Further information

Taxi rank within 100m and clearly signposted

Transport Information
Airport available Airport information is not available.
Port available Port information is not available.

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