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Storm Darragh - As we continue to monitor the impact to our services we ask you to check your journey before travelling - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

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Canary Wharf (Elizabeth Line) Train Station

Your Journey

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Canary Wharf (Elizabeth line) Train Station

Address

Canary Wharf Station
Crossrail Place
Canary Wharf
London
E14 5AB
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Unavailable
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 2
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Information Systems
  • Departure screens
  • Announcements
Service Information
Canary Wharf (Elizabeth line) Station customer services

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is not available at the station.
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click Passenger Assist | National Rail
Helpline contact details

0343 222 1234

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Staff help Staff help is available.

Staff are available to assist from the first to last train.
Staff help opening times

Staff are available to assist from the first to last train.
Accessible ticket machines Accessible ticket machines are available.

An accessible ticket machine is located within the booking hall unpaid side.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is not available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station
  • Accessibility Category A. This station has step-free access to all platforms.
  • Staff assistance is always available.
  • Accessible seating is available on platforms A and B.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available below.
Cycle storage available Cycle storage is available.
Sheltered No
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is available.

Services running to Heathrow Terminal 2&3, 4 and 5 running from this station.
Port available Port information is available.

Canary Wharf Pier can be found on the north bank of the River Thames and is located immediately next to Westferry Circus.
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