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On Saturday 14 and Sunday 15 December due to shortages of train crew we are expecting services to be extremely busy and disrupted. You may be subject to short notice changes and be unable to find a seat on some services - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

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Carshalton Beeches Train Station

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Carshalton Beeches Train Station

Address

Carshalton Beeches Station
Station Approach
Gordon Road
Carshalton
London
SM5 3RF
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:10 to 19:35 Saturday: 08:10 to 14:45 Sunday: 09:10 to 16:45
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 5
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Please click the link for details regarding the rail replacement bus location.

Information Systems
  • Departure screens
  • Announcements
Service Information
Carshalton Beeches Station customer services Customer services are not available here.
Left luggage Left luggage is not available.
Left luggage contact details
Lost property Lost property is available at the station.
Lost property contact details

If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.

As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.

If you have found an item of lost property, please hand it in to a member of staff.

URL: https://www.southernrailway.com/lostproperty
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when this station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.
Helpline contact details

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

  • Phone - 0800 138 1016
  • Textphone - 0800 138 1018

Telephone: 0800 138 1016

URL: https://www.southernrailway.com/travel-information/travel-help/assisted-travel
Customer help points Customer help points are available.

The Assistance Meeting Point is the by station entrance.
Staff help Staff help is available.

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button
  • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  • texting us on 07970 511077

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Staff help opening times Monday to Friday: 06:00 to 22:45 Saturday: 06:00 to 19:45 Sunday: 07:45 to 17:00
Accessible ticket machines Accessible ticket machines are available.

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.

You can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
  • Texting us on 07970 511077
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

This is a Category B3 station: Access to platform 1 (to London) via side ramp. Steps to platform 2 (to Sutton).

The Assistance Meeting Point is the by station entrance.
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in the “Onward Travel Information Map” below.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 10
Sheltered No
CCTV True
Storage location

Located next to the station entrance.

Cycles are left at owners risk. Abandoned cycles may be removed.
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.
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