Castle Cary Train Station
Castle Cary Train Station
Address
Castle Cary StationStation Wharf
Castle Cary
Somerset
BA7 7PE Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 07:30 to 18:30 Saturday: 07:30 to 16:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Station car park. |
| Information Systems |
|
| Service | Information |
|---|---|
| Castle Cary Station customer services |
Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
Mobile coffee shop by station entrance |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
Mobile coffee shop by station entrance |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
08001 971 329 or 18001 0800 197 1329 (Textphone) |
| Customer help points |
Ticket Office |
| Staff help |
Meeting point: waiting room. |
| Staff help opening times | Monday to Friday: 06:30 to 21:30 Saturday: 06:30 to 21:30 Sunday: 14:30 to 21:30 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
Partial Station
Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station or using the barrow crossing (only when the station is staffed). Please be aware for passengers changing trains at Castle Cary and who require the barrow crossing, we requires a 15 minute gap between trains to safely use the crossing. |
| Impaired mobility set down |
|
| Disabled parking |
Set- Down / Pick up Points are available at the station entrance. |
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | APCOA Parking (UK) Limited |
| Spaces | 178 |
| Opening times |
|
| Contact details | 0345 165 2030 https://www.apcoa.co.uk |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 8 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Platform 1 |
| Mums | Phone 01963 441121 |
| Destination | Phone 01963 34441 |
| Seven | Phone 01963 351015 |
Further information
Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
| Transport | Information |
|---|---|
| Airport available |
Find out more about links from GWR stations to airports. |
| Port available |
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