Castle Cary Train Station
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Your journey
Going departing after
Castle Cary Train Station
Address
Castle Cary StationStation Wharf
Castle Cary
Somerset
BA7 7PE Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 07:30 to 18:30 Saturday: 07:30 to 16:30 Sunday: Closed |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Station car park |
| Information Systems |
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| Service | Information |
|---|---|
| Castle Cary station customer services |
Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
| Left luggage |
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| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | In ticket hallTicket office hours |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Mobile coffee shop by station entrance |
| Toilets |
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| Toilets information | Platform 1 |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
Connect to "GWR Free Station WiFi"
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Shops information | Mobile coffee shop by station entrance |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 08001 971 329 or 18001 0800 197 1329 (Textphone) |
| Customer help points available |
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| Staff help |
Meeting point: waiting room.
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| Staff help opening times | Monday to Friday: 07:00 to 19:00 Saturday: 07:00 to 19:00 Sunday: 14:00 to 19:00 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis | Accessible taxis are available |
| Accessible public pay phones | Public telephones are not accessible |
| National key toilets |
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| Step free access coverage |
No Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station or using the barrow crossing (only when the station is staffed). Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station. |
| Impaired mobility set down |
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| Disabled parking | Set- Down / Pick up Points are available at the station entrance. |
| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | APCOA Parking (UK) Limited |
| Spaces | 178 |
| Opening times |
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| Charges |
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| Contact details | 0345 165 2030 |
| Bus services available |
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| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 8 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Platform 1 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information | Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff. |
| Airport available |
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| Airport information | Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service. |
| Port available |
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