Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Caterham Train Station

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Caterham Train Station

Address

Caterham Station
Station Avenue
Caterham
Surrey
CR3 6LB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:40 to 19:05 Saturday: 06:10 to 19:30 Sunday: 08:20 to 16:15
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster pay as you go is available here.
Oyster information Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
London Fare Zone Zone 6
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Information Systems
  • Departure screens
  • Announcements
Service Information
Caterham station customer services Customer services are not available here.
Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information There is heated seating in the ticket office and seating in the platform waiting shelters Waiting area may only be available during staffed hours at some locations.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Toilets information

Platform

Baby changing Baby changing facilities are available.
Pay phone Pay phones are available.
Public Wi-Fi Wi-Fi is available. Wifi information at this station
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Monday to Sunday: 24 Hours a Day
Helpline contact details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information Waiting room
Staff help Staff help is available. A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff help opening times Monday to Friday: 05:30 to 01:00 Saturday: 05:30 to 01:00 Sunday: 07:10 to 01:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station This is a Category B2 station: Step-free access to both platforms via long ramp (greater than 400m, above 1:10 gradient).

Assistance Meeting Point is above the waiting room on platforms 1 and 2.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking No dedicated area
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Waitrose Car Park
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Spaces 130
Opening times
  • Monday to Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £6.00
  • Weekly: £25.20
  • Monthly: £83.30
  • Three monthly: £196.80
  • Six monthly: N/A
  • Annual: £615.00
Contact details 01895 262122
Bus services available Bus services are available.
Bus services information Information to plan your onward journey is available in a printable format here.
Cycle storage available Cycle storage is available.
Storage type YES
Spaces 32
Sheltered Yes
CCTV Yes
Storage location Platform 1 and 2
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information YES
Airport available Airport information is not available.
Port available Port information is available.

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