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Cathays Train Station

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Cathays Train Station

Address

Cathays Station
Plas-y-Parc
Cardiff
Cardiff
CF10 3LU
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Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
 
Time
Destination
Platform
Facility Information
Ticket office information

Entrance to Pontypridd bound platform.

Ticket office opening hours Saturday: 09:30 to 15:30 Sunday: Closed
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The rail replacement bus stop is on Park Place, near the Student Union. 

Information Systems
  • Departure screens
  • Arrival screens
Service Information
Cathays station customer services Contact our Customer Relations team directly via the Transport for Wales Website.
Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03333 211 202

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 03333 211202

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

On the Pontypridd bound platform.

Staff help There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Staff help opening times
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information

The ticket machine(s) take cash, and major debit and credit cards.

The machine on the Cardiff-bound platform is only available during staffing hours.

The machine on the Pontypridd-bound platform is available all the time.

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage No

Category B3.

While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

The nearest bus stop is on Park Place

Cycle storage available Cycle storage is not available.
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is available.

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