Chatham Train Station
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Your journey
Going departing after
Chatham Train Station
Address
Chatham StationRailway Street
Chatham
Kent
ME4 6PN Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Toilets
| Facility | Information |
|---|---|
| Ticket office information | Station front main entrance |
| Ticket office opening hours | Monday to Friday: 05:50 to 20:00 Saturday: 06:20 to 20:00 Sunday: 07:10 to 19:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Bus stop B in the bus interchange, to the right of the station entrance |
| Information Systems |
|
| Service | Information |
|---|---|
| Chatham station customer services | This station has Secure station accreditation - For more information contact 0345 322 7021 |
| Left luggage |
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| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
|
| Waiting room information |
There are heated waiting rooms on platform 1 and 2 - Only available up to 20:00 (8pm). |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Buffet platform 1, Starbucks in booking hall and Selecta vending machines on platforms 1&2 |
| Toilets |
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| Toilets information | Platform 1 & 2 - Available during staffing hours |
| Baby changing |
|
| Pay phone |
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| Public Wi-Fi |
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| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Cashpoint information | Located on concourse |
| Bureau de change |
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| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
|
| Customer help points information | On platform |
| Staff help |
|
| Staff help opening times | Monday to Sunday: 24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket machines information | In the booking hall |
| Accessible ticket office counter |
|
| Accessible ticket office counter information | There are standing height and wheelchair height ticket counters available. |
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
|
| Step free access coverage |
Whole Station Category A. This station has step free access to all platforms. There is step free access to the booking hall from Railway Street. There is step free access via lifts down to all platforms from the booking hall. If you are in need of assistance, you may request step free access towards London (Platform 1) from the car park and away from London (Platform 2) from the car park. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 276 |
| Opening times |
|
| Charges |
|
| Contact details | 0330 333 9232 From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 30 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | downside car park |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
station forecourt |
| Airport available |
|
| Port available |
|