Chelsfield Train Station
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Your journey
Going departing after
Chelsfield Train Station
Address
Chelsfield StationStation Approach
Chelsfield
Greater London
BR6 6EU Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | The ticket counter has two levels to serve passengers from and is on the way in to access trains from the Car Park on Platform 1side of the station. |
| Ticket office opening hours | Monday to Friday: 06:10 to 19:30 Saturday: 08:15 to 15:00 Sunday: 08:15 to 13:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Oyster information | Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
| London Fare Zone | Zone 6 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Towards Sevenoaks: Bus stop B on Warren Road by the junction of Station Approach. Towards Orpington: Bus stop A on Warren Road opposite the junction with Station Approach. |
| Information Systems |
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| Service | Information |
|---|---|
| Chelsfield station customer services | This station has Secure station accreditation - For more information contact 0345 322 7021 |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Heated waiting area in booking hall only available when staff are present Only available when staff present |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Selecta vending machine |
| Toilets |
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| Toilets information | Booking Hall - Available during staffing hours |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Post box information | Outside the station |
| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are no staff on the trains that call at this station that can assist.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
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| Customer help points information | On platform |
| Staff help |
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| Staff help opening times | Monday to Friday: 06:10 to 19:30 Saturday: 08:15 to 15:00 Sunday: 08:15 to 13:00 |
| Accessible ticket machines |
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| Accessible ticket machines information | station forecourt |
| Accessible ticket office counter |
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| Accessible ticket office counter information | Counters can be raised or lowered to suit all customers |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
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| Step free access coverage | No Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 from Station Approach Rd. Steep ramp to access Platform 2 from Warren Road. Step free interchange via road and steep paths is in excess of 400metres. Step access between the platforms is via a footbridge. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 37 |
| Opening times |
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| Charges |
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| Contact details | 0330 333 9232 Season permit holder and disabled parking only at this station, no daily or weekly parking is available |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 24 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | Bike parking available on Platform 1 and 2 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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