Cheltenham Spa Train Station
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Your journey
Going departing after
Cheltenham Spa Train Station
Address
Cheltenham Spa StationQueens Road
Cheltenham
Gloucestershire
GL51 8NP Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | In ticket hall and on Bristol bound platform |
| Ticket office opening hours | Monday to Friday: 06:15 to 20:15 Saturday: 06:15 to 19:15 Sunday: 09:00 to 16:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Front of the station |
| Information Systems |
|
| Service | Information |
|---|---|
| Cheltenham Spa station customer services |
Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
| Left luggage |
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| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
Connect to "GWR Free Station WiFi"
|
| Post box |
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| Tourist information office |
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| Cashpoint |
|
| Bureau de change |
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| Shops |
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| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 08001 971 329 or 18001 0800 197 1329 (Textphone) |
| Customer help points available |
|
| Staff help |
Meeting point: Customer assist office.
|
| Staff help opening times | Monday to Sunday: 05:00 to 01:00 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available |
| Accessible public pay phones | Public telephones are not accessible |
| National key toilets |
|
| Step free access coverage | No Step free Category B2 station - step free access available to both platforms via steep ramps to each platform. |
| Impaired mobility set down |
|
| Disabled parking |
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff. |
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | APCOA Parking (UK) Limited |
| Spaces | 178 |
| Opening times |
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| Charges |
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| Contact details | 0345 165 2030 |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 134 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Platform 1 and car park |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff. |
| Airport available |
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| Port available |
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Cheltenham is a market town located on the edge of the Cotswolds; an area of outstanding natural beauty, and halfway between Bristol and Birmingham.
The town’s earliest appearance in a written record is from 803, and it appeared again in the Domesday Book in 1086. In 1226, the town was granted a market charter. This distinguished the settlement from a village or city and allowed it to host regular markets.
Cheltenham was already known for its mineral springs in the early 18th century, but it was Captain Henry Skillicorne who exploited and developed this natural resource through the mid-1700s. He succeeded in attracting the rich and powerful to the town, culminating in a visit from King George III in 1788. Other notable visitors included Lewis Carroll, Samuel Johnson, and the German-British composer George Frideric Handel.
Opened in 1840, the railway station was originally named Cheltenham. In 1925, the station was renamed by the London, Midland, and Scottish Railway company to Cheltenham Spa; as a testament to its influence and heritage.
Today the station serves a variety of routes such as Birmingham to Cheltenham Spa, York to Cheltenham Spa and Plymouth to Cheltenham Spa. If you want, you can even take a day trip from Bath to Cheltenham Spa to compare the waters.
Things to do in Cheltenham
The first thing you will want to do in Cheltenham is find somewhere to stay. Of course, Cheltenham offers a range of well-known chain hotels, but you also have a selection of wonderful independent places to stay. There’s the Queens Hotel on the Promenade and The George Hotel in the centre of town, to name a couple.
If you’re visiting Cheltenham there’s a good chance you are here to experience one of the town’s beautiful spas. Ellenborough Park Hotel and Spa is only three miles from Cheltenham Spa station, while The Greenway Hotel and Spa is under four miles away.
Cheltenham is also a town of culture! It hosts several festivals each year, celebrating everything from sport to science. It was named one of the UK’s most musical cities with good reason; the town hosts the Cheltenham Jazz Festival and the Ukulele Festival of Great Britain.
Other events on the cultural calendar include the Cheltenham Literature and Science Festival, the Cheltenham Folk Festival and the Cheltenham Paranormal Festival. Cheltenham has a festival for every occasion!
The town is home to the Cheltenham Racecourse and plays host to three football teams as well as several Rugby teams. Cheltenham is also home to England’s Croquet Association and one of the sport’s biggest clubs.
Other attractions unique to Cheltenham include the Holst Victorian House on Clarence Road and the Promenade; which was created during the Regency period as part of the development of the Cheltenham Spa.
If you’re looking for something to entertain the kids, there are plenty of options for them too. The Cheltenham Science Centre in Edinburgh Place will give them hands-on learning and fun. The Brewery Quarter is also home to The Play Farm which is suitable for children up to twelve years old. If you want to get competitive challenge them to a game of bowling at Hollywood Bowl.
From Michelin Star restaurant Le Champignon Sauvage to world-class street food, Cheltenham will have something delicious to offer you. Treat your taste buds at The Coconut Tree or Mowgli Street food for something away from the mainstream, or choose from a family-favourite chain. There’s a treat for every taste in Cheltenham.
Get your toe tapping at Cheltenham Jazz Festival
Get your toe tapping at Cheltenham Jazz Festival
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Top 5 Places to Eat Near Cheltenham Train Station
Top 5 Places to Eat Near Cheltenham Train Station
Find Out More