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Cheltenham Spa Train Station

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Cheltenham Spa Train Station


Cheltenham Spa Station
Queens Road
GL51 8NP
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Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
Facility Information
Ticket office opening hours Monday to Friday: 06:15 to 20:15 Saturday: 06:15 to 19:15 Sunday: 09:00 to 16:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Front of the station - what3words ///ground.shuts.input

Information Systems
  • Departure screens
  • Announcements
Service Information
Cheltenham Spa Station customer services

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left luggage Left luggage is not available.
Left luggage contact details


Lost property

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.

Connect to "GWR Free Station WiFi"

Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

08001 971 329 or 18001 0800 197 1329 (Textphone)


Customer help points Customer help points are available.
Staff help Staff help is available.

Meeting point: Customer assist office.

Staff help opening times Monday to Sunday: 05:00 to 01:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Station Car Park
Operator APCOA Parking (UK) Limited
Spaces 286
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details 0345 165 2030
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 134
Sheltered Yes
Storage location

Platform 1 and car park

Transport Information
Taxi rank available

Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Airport available Airport information is not available.
Port available Port information is not available.

Cheltenham is a market town located on the edge of the Cotswolds; an area of outstanding natural beauty, and halfway between Bristol and Birmingham.

The town’s earliest appearance in a written record is from 803, and it appeared again in the Domesday Book in 1086. In 1226, the town was granted a market charter. This distinguished the settlement from a village or city and allowed it to host regular markets.

Cheltenham was already known for its mineral springs in the early 18th century, but it was Captain Henry Skillicorne who exploited and developed this natural resource through the mid-1700s. He succeeded in attracting the rich and powerful to the town, culminating in a visit from King George III in 1788. Other notable visitors included Lewis Carroll, Samuel Johnson, and the German-British composer George Frideric Handel.

Opened in 1840, the railway station was originally named Cheltenham. In 1925, the station was renamed by the London, Midland, and Scottish Railway company to Cheltenham Spa; as a testament to its influence and heritage.

Today the station serves a variety of routes such as Birmingham to Cheltenham Spa, York to Cheltenham Spa and Plymouth to Cheltenham Spa. If you want, you can even take a day trip from Bath to Cheltenham Spa to compare the waters.

Things to do in Cheltenham

The first thing you will want to do in Cheltenham is find somewhere to stay. Of course, Cheltenham offers a range of well-known chain hotels, but you also have a selection of wonderful independent places to stay. There’s the Queens Hotel on the Promenade and The George Hotel in the centre of town, to name a couple.

If you’re visiting Cheltenham there’s a good chance you are here to experience one of the town’s beautiful spas. Ellenborough Park Hotel and Spa is only three miles from Cheltenham Spa station, while The Greenway Hotel and Spa is under four miles away.

Cheltenham is also a town of culture! It hosts several festivals each year, celebrating everything from sport to science. It was named one of the UK’s most musical cities with good reason; the town hosts the Cheltenham Jazz Festival and the Ukulele Festival of Great Britain.

Other events on the cultural calendar include the Cheltenham Literature and Science Festival, the Cheltenham Folk Festival and the Cheltenham Paranormal Festival. Cheltenham has a festival for every occasion!

The town is home to the Cheltenham Racecourse and plays host to three football teams as well as several Rugby teams. Cheltenham is also home to England’s Croquet Association and one of the sport’s biggest clubs.

Other attractions unique to Cheltenham include the Holst Victorian House on Clarence Road and the Promenade; which was created during the Regency period as part of the development of the Cheltenham Spa.

If you’re looking for something to entertain the kids, there are plenty of options for them too. The Cheltenham Science Centre in Edinburgh Place will give them hands-on learning and fun. The Brewery Quarter is also home to The Play Farm which is suitable for children up to twelve years old. If you want to get competitive challenge them to a game of bowling at Hollywood Bowl.

From Michelin Star restaurant Le Champignon Sauvage to world-class street food, Cheltenham will have something delicious to offer you. Treat your taste buds at The Coconut Tree or Mowgli Street food for something away from the mainstream, or choose from a family-favourite chain. There’s a treat for every taste in Cheltenham.

Get your toe tapping at Cheltenham Jazz Festival

Get your toe tapping at Cheltenham Jazz Festival

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Top 5 Places to Eat Near Cheltenham Train Station

Top 5 Places to Eat Near Cheltenham Train Station

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Direct CrossCountry routes to Cheltenham

Get live information on direct CrossCountry routes to Cheltenham