Chepstow Train Station
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Your journey
Going departing after
Chepstow Train Station
Address
Chepstow StationStation Road
Chepstow
Monmouthshire
NP16 5PD Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wi-Fi
| Facility | Information |
|---|---|
| Ticket office opening hours | Saturday: 08:00 to 13:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | The rail replacement bus stop is in the station car park. |
| Information Systems |
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| Service | Information |
|---|---|
| Chepstow station customer services | Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Café |
| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 03333 211202 |
| Customer help points available |
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| Staff help | There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket machines information | The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
No Category B3. Step free access is available to Platform 1 (to Gloucester). Platform 2 (for Newport) is only accessible via a footbridge. |
| Impaired mobility set down |
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| Disabled parking |
Set down and pick up outside the station entrance. |
| Wheelchairs |
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| Ticket gates |
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| Chepstow Station Car Park | |
|---|---|
| Operator | Transport for Wales |
| Spaces | 11 |
| Opening times |
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| Contact details | 03333 211 202 |
| Bus services available |
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| Cycle storage available |
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| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Taxi rank outside the front of the station. |
| Airport available |
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| Port available |
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