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Chertsey Train Station

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Chertsey Train Station

Address

Chertsey Station
Guildford Street
Chertsey
Surrey
KT16 9BG
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wi-Fi is available. Wi-Fi
Facility Information
Ticket office information

At the station entrance near to booking hall
Ticket office opening hours Monday to Friday: 06:30 to 12:00 Saturday: 10:00 to 13:00 Sunday: Closed
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Station Forecourt off Guildford Street
Information Systems Information systems are not available.
Service Information
Chertsey station customer services Please contact our Customer Service Centre on 0345 6000 650
Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 07:30 to 19:00
Lost property contact details

URL: https://www.southwesternrailway.com/contact-and-help/lost-property
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information

In the booking hall.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available. Find WiFi Hotspots around Chertsey station
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

 Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day
Helpline contact details 0800 5282100

URL: https://www.nationalrail.co.uk/
Customer help points available Customer help points are available.
Customer help points information

Customer Help points are located on every platform
Staff help
Staff help opening times
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage No

Step-free category B1 Station. Level access to Platform 1 (for trains towards Weybridge). Step-free access to Platform 2 (for trains towards Virginia Water) via separate entrance and short ramp at approx 1:9 gradient. Step-free access between platforms via level crossing (full barrier)
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Spaces 19
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: £2.00
  • Per hour: N/A
  • Daily: £5.20
  • Weekly: £26.00
  • Monthly: £70.30
  • Three monthly: £210.90
  • Six monthly: N/A
  • Annual: £703.50
Contact details

Off Peak from 1600 Monday to Friday
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Storage type Wheel Racks
Spaces 16
Sheltered Yes
CCTV Yes
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Yes 
Airport available Airport information is not available.
Port available Port information is available.

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