Cheshunt Train Station
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Your journey
Going departing after
Cheshunt Train Station
Address
Cheshunt StationWindmill Lane
Cheshunt
Hertfordshire
EN8 9AQ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:15 to 19:45 Saturday: 06:15 to 19:45 Sunday: 08:15 to 15:40 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| London Fare Zone | Zone 8 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Substitute bus services stop outside station entrance |
| Information Systems |
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| Service | Information |
|---|---|
| Cheshunt station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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| Left luggage |
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| Lost property |
Monday to Friday: 09:00 to 17:00
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
Platform 1 |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee kiosk |
| Toilets |
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| Toilets information | The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Cashpoint information | Located on concourse |
| Bureau de change |
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| Shops |
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| Shops information | Passport Photo Booth |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 0800 028 28 78 |
| Customer help points available |
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| Customer help points information | Help points available on each platform. |
| Staff help |
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
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| Staff help opening times | Monday to Friday: 06:15 to 19:45 Saturday: 06:15 to 19:45 Sunday: 08:15 to 15:40 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Details of nearest taxis are shown on station information poster |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Ticket gates information | Cheshunt station has Secure Station Acreditation |
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 184 |
| Opening times |
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| Charges |
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| Contact details | |
| Premium Bay | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 5 |
| Opening times |
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| Charges |
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| Contact details | 0845 050 7080 |
| Bus services available |
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| Bus services information |
Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map
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| Cycle storage available |
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| Storage type | Stands, Wheel Racks |
| Spaces | 78 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Platform |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
out of station turn left |
| Airport available |
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| Port available |
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