Chester Train Station
Choose date & time
Close ✕You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
But don't worry, you don't have to miss out - be the first to hear when tickets are available with our FREE ticket alert.
Email me when tickets become available
Your journey
Going departing after
Chester Train Station
Address
Chester StationCity Road
Chester
Cheshire
CH1 3NS Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | There are 3 machines next to the ticket barrier |
| Ticket office opening hours | Monday to Friday: 05:40 to 21:40 Saturday: 05:40 to 21:40 Sunday: 07:10 to 20:40 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | The rail replacement bus stop is the local bus stop near the station. |
| Information Systems |
|
| Service | Information |
|---|---|
| Chester station customer services | Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
|
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information | Closed until further notice. |
| Trolleys |
|
| Refreshment facilities |
|
| Refreshment facilities information | Coffee shop. Buffet. Public House/Bar. |
| Toilets |
|
| Toilets information | The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key. |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
|
| Post box |
|
| Post box information | Located on the platform(s). |
| Tourist information office |
|
| Cashpoint |
|
| Cashpoint information | Located on the concourse. |
| Bureau de change |
|
| Shops |
|
| Shops information | News agent |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 03333 211202 |
| Customer help points available |
|
| Staff help |
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
|
| Staff help opening times | Monday to Sunday: 03:00 to 01:00 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Category A. Step free access is available to all platforms via lifts. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Chester East | |
|---|---|
| Operator | APCOA |
| Spaces | 113 |
| Opening times |
|
| Charges |
|
| Contact details | |
| Chester West | |
|---|---|
| Operator | APCOA |
| Spaces | 123 |
| Opening times |
|
| Charges |
|
| Contact details | |
| Bus services available |
|
| Bus services information |
First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00. |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 76 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | On the concourse |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
At the front of the station |
| Airport available |
|
| Port available |
|