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Going departing after
|Ticket office information||
On the station concourse
|Ticket office opening hours||Monday to Friday: 05:15 to 19:00 Saturday: 06:15 to 18:00 Sunday: 08:30 to 21:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Coaches leave from the front of the station
|Chesterfield station customer services|
|Lounge opening hours|
|Waiting room information||
There is a heated waiting room, along with sheltered platform waiting areas with accessible seating.Closed until further notice
|Refreshment facilities information||
Cafe and Vending Machine
|Toilets information||The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on Platform 1.|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08000 11 33 23|
|Customer help points available|
05.00 - 01.15 Monday to Friday
05.00 - 00.20 Saturday and Sunday
|Staff help opening times||Saturday: 05:00 to 01:30 Sunday: 24 Hours a Day Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Category A. This station has step free access. There is a subway and lift to platforms. This station has tactile paving at the edge of all platforms, also at the foot and top of each stairwell.
|Impaired mobility set down|
|Station Car Park|
|Operator||East Midlands Railway|
03457 125 678
This station has Secure Stations Accreditation.
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Stands, Wheel Racks|
|Storage location||Station front, platform 1|
|Taxi rank available|
|Taxi rank information||