Chippenham Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 22:00
    Saturday - 05:30 to 22:00
    Sunday - 07:00 to 22:00
  • Accessible Taxis

    Accessible taxis are available

  • Accesible Ticket Machine

    Accessible ticket machines are located at the station entrance by the ticket office.

  • Booking Office Counter

    Low-level accessible counter is available induction loop fitted to the law level counter.

  • Helpline
  • Helpline Contact Details

    08001 971 329 or 18001 0800 197 1329 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Set- Down / Pick up Points are available at the station entrance

  • National Key Toilets

    The radar key is available from station staff.

  • Step Free Access

    Step-free category A station - This station has step-free access to all platforms via the lifts.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Meeting point: Ticket office.

• Airport

  • Availability YES Yes
  • Note Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CPM.pdf)

• Cycle Storage

  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Forecourt, disused platform and north car park.

  • Note

    New facility to be added replacing old facility with additional 24 spaces undercover.

  • Sheltered YES Yes
  • Spaces 306
  • Type
    Stands
    Racks

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available YES Yes
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    Find out more about car parking at this station.

    
    
    Address:
    Cocklebury Road
    Chippenham
    SN15 3QE
    
    Name: Station Car Park
    Spaces: 640
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Accessible ticket machine is available at the car park.

    
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room 1
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 05:50 to 20:00
    Saturday - 05:50 to 19:30
    Sunday - 07:40 to 19:50

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In ticket hall
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Smartcard Accepted

• Taxi Information

  • Availability YES Yes
  • Note Taxi Rank: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

• Local Taxis

  Chippenham: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Ezys	Phone 01249 650088
  Todds	Phone 07778 595841
  JJs	Phone 01249 446436

• Other transportation

  • Rail Replacement Services

    Front of the station, or as directed by signs.