You can book up to 90 days in advance.
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Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office information||In ticket hall|
|Ticket office opening hours||Monday to Friday: 05:50 to 20:00 Saturday: 05:50 to 19:30 Sunday: 07:40 to 19:50|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||Short stay car park - terminating & starting services. Bus Stops in Bus Turning Area - through services.|
|Chippenham station customer services||
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Lost property||Monday to Friday: 08:00 to 19:00 Saturday: 09:00 to 17:00 Sunday: 10:00 to 16:30|
|Lost property contact details|
|Lounge opening hours|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08001 971 329 or 18001 0800 197 1329 (Textphone)|
|Customer help points available|
|Staff help||Meeting point: Ticket office.|
|Staff help opening times||Monday to Friday: 05:30 to 22:00 Saturday: 05:30 to 22:00 Sunday: 07:00 to 22:00|
|Accessible ticket machines|
|Accessible ticket machines information||Accessible ticket machines are located at the station entrance by the ticket office.|
|Accessible ticket office counter|
|Accessible ticket office counter information||Low-level accessible counter is available induction loop fitted to the law level counter.|
|Ramp for train access|
|Accessible taxis||Accessible taxis are available|
|Accessible public pay phones||Public telephones are accessible|
|National key toilets|
|Step free access coverage||
Step-free category A station - This station has step-free access to all platforms via the lifts. Please use the main station entrance and car park accessible from Cocklebury Road. Note: there is no step-free access from the north-side station car park adjacent to Hathaway Retail Park.
|Impaired mobility set down|
|Disabled parking||Set- Down / Pick up Points are available at the station entrance|
|Station Car Park|
|Operator||APCOA Parking (UK) Limited|
|Contact details||0345 165 2030|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format here|
|Cycle storage available|
|Storage location||Disused platform and north car park.|
|Taxi rank available|
|Taxi rank information||Taxi Rank: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.|
|Airport information||Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.|