City Thameslink Train Station
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Your journey
Going departing after
City Thameslink Train Station
Address
City Thameslink StationLudgate Hill
London
EC4M 7JH Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 07:15 to 19:45 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Oyster information | Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. |
| London Fare Zone | Zone 1 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Information Systems |
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| Service | Information |
|---|---|
| City Thameslink station customer services |
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| Left luggage |
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| Lost property |
Monday to Friday: 08:15 to 17:30
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | The platforms at this station are underground. There are seats on both platforms.There is no waiting room at this station |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | Ludgate Entrance |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
Wifi information at this station |
| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Shops information | Key cutting |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Monday to Sunday: 24 Hours a Day |
| Helpline contact details | If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018 |
| Customer help points available |
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| Staff help |
This station has level access between train and platform without assistance from staff.
|
| Staff help opening times | Monday to Friday: 05:00 to 23:30 Saturday: 08:00 to 21:00 Sunday: Closed |
| Accessible ticket machines |
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| Accessible ticket machines information | All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This is a Category B1 station: The Ludgate Hill entrance has step-free access (via lifts) to both platforms. The Holborn Viaduct entrance provides access to both platforms via stairs/escalators only. The Ludgate Hill and Holborn Viaduct entrances are approx. 350m apart via the street). |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information | Information to plan your onward journey is available in a printable format can be found here |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 28 |
| Sheltered | No |
| CCTV | Yes |
| Storage location | Pilgrim St |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information | YES |
| Airport available |
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| Port available |
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