Clacton-on-sea Train Station
Clacton-on-Sea Train Station
Address
Clacton-on-Sea StationSkelmersdale Road
Clacton-on-Sea
Essex
CO15 6PU Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 05:15 to 18:00 Saturday: 05:15 to 18:00 Sunday: 07:15 to 16:30 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
|
| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Rail replacement bus services pick up and drop off at the station forecourt, at the front of the station. |
| Information Systems |
|
| Service | Information |
|---|---|
| Clacton-on-Sea Station customer services |
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday:24 Hours a Day
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries Self-service vending machine providing cold drinks and snacks |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
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| Public Wi-Fi |
|
| Post box |
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| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
0800 028 28 78 |
| Customer help points |
Help points can be found at the following location(s):
|
| Staff help |
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
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| Staff help opening times | Monday to Friday: 05:15 to 18:00 Saturday: 05:15 to 18:00 Sunday: 07:15 to 16:30 |
| Accessible ticket machines |
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| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
Whole Station
This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Impaired mobility set down |
|
| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 39 |
| Opening times |
|
| Contact details | 0345 050 7080 https://www.ncp.co.uk/find-a-car-park/car-parks/clacton-on-sea-stn-g-anglia/ |
| Bus services available |
|
| Bus services information |
Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map |
| Cycle storage available |
|
| Storage type | Compounds, Stands |
| Spaces | 108 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | There are 24 cycle stands on the station concourse adjacent to Platform 2, and a secure cycle parking compound providing 60 spaces is also located on the station concourse, opposite the doors that lead to / from the booking hall. The secure cycle parking area requires smartcard access - please speak with station staff for further details. |
| Aero | Phone 01255 222288 |
| Crossway | Phone 01255 427070 |
| DJ | Phone 01255 820123 |
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
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