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Planned industrial action at CrossCountry by the RMT Union on Saturday 13 April has now been suspended - more information

Clacton-On-Sea Train Station

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Clacton-on-Sea Train Station

Address

Clacton-on-Sea Station
Skelmersdale Road
Clacton-on-Sea
Essex
CO15 6PU
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:15 to 18:00 Saturday: 05:15 to 18:00 Sunday: 07:15 to 16:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement bus services pick up and drop off at the station forecourt, at the front of the station.

Information Systems
  • Departure screens
  • Announcements
Service Information
Clacton-on-Sea station customer services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:00
Lost property contact details

URL: https://www.greateranglia.co.uk/lost-property

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information

'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries

Self-service vending machine providing cold drinks and snacks

Toilets Toilets are available.
Toilets information

The toilets are located in the station building and can be accessed from the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 05:15 - 17:30
Saturday 05:15 - 17:30
Sunday 07:15 - 16:00

Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Clacton on Sea station

Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information

Photo-Me digital passport photos

Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 0800 028 28 78

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Help points can be found at the following location(s):

  • Fixed to the wall of the station building that faces on to the concourse, near the customer toilets
Staff help Staff help is available.

Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using the Help Point at this station
Staff help opening times Monday to Friday: 05:15 to 18:00 Saturday: 05:15 to 18:00 Sunday: 07:15 to 16:30
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Details of nearest taxis are shown on station information poster

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator National Car Parks Ltd
Spaces 49
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: £4.50
  • Per hour: N/A
  • Daily: £6.50
  • Weekly: £26.00
  • Monthly: £110.00
  • Three monthly: £314.00
  • Six monthly: N/A
  • Annual: £1099.00
Contact details 0345 050 7080
Bus services available Bus services are available.
Bus services information

Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map

Cycle storage available Cycle storage is available.
Storage type Compound, Stands
Spaces 108
Sheltered Yes
CCTV Yes
Storage location

There are 24 cycle stands on the station concourse adjacent to Platform 2, and a secure cycle parking compound providing 60 spaces is also located on the station concourse, opposite the doors that lead to / from the booking hall. The secure cycle parking area requires smartcard access - please speak with station staff for further details.

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is available.

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