Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.
Industrial action announced for Saturday 13, Thursday 18 and Saturday 20 August - more information.
Due to strike action by the ASLEF union, there will be no CrossCountry services running on Saturday 13 August - more information
You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
But don't worry, you don't have to miss out - be the first to hear when tickets are available with our FREE ticket alert.
Going departing after
|Ticket office information||
A Ticket Vending Machine is located in the Booking Hall.
|Ticket office opening hours||Monday to Friday: 06:00 to 22:45 Saturday: 06:00 to 22:45 Sunday: 10:00 to 17:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Public service bus stops in turning circle at front of station
|Coleshill Parkway station customer services||
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Coleshill Parkway Station is accredited by the Secure Station Scheme**
|Lounge opening hours|
|Toilets information||The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Friday 06:00-22:45, Saturday 06:00-22:45 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 24 Hours a Day
|Helpline contact details||0800 0248998|
|Customer help points available|
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
|Staff help opening times||Monday to Friday: 06:00 to 22:45 Saturday: 06:00 to 22:45 Sunday: 10:00 to 17:00|
|Accessible ticket machines|
|Accessible ticket machines information||
A Ticket Vending Machine is available in the Booking Hall.
|Accessible ticket office counter|
|Ramp for train access|
Accessible taxis are not available
|Accessible public pay phones||
Public telephones are not accessible. A payphone will be available in the near future
|National key toilets|
|Step free access coverage||
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
|Impaired mobility set down|
At both station entrances
|Station Car Park|
0330 1235 247
Charging starts from 1 September 2019
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Taxi rank available|
Regular airport shuttle bus routes 717, 757, 767 & 777 link Coleshill Parkway station with Birmingham International Airport.
Services are operated by: Arriva, Johnson and Stagecoach.