Colwyn Bay Train Station
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Your journey
Going departing after
Colwyn Bay Train Station
Address
Colwyn Bay StationPrinces Drive
Colwyn Bay
Conwy
LL29 8DF Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:15 to 19:15 Saturday: 06:15 to 19:15 Sunday: 09:30 to 16:30 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | The rail replacement bus stop is in the station car park. |
| Information Systems |
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| Service | Information |
|---|---|
| Colwyn Bay station customer services | Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | On each platform. |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. Baby changing facilities in ladies and gents toilets |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 03333 211202 |
| Customer help points available |
|
| Customer help points information | Ticket Office only. |
| Staff help |
|
| Staff help opening times | Saturday: 06:15 to 22:14 Sunday: 11:15 to 18:15 |
| Accessible ticket machines |
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| Accessible ticket machines information | The ticket machine is available during ticket office opening hours. The ticket machine takes cash, debit and credit cards. The ticket machine is next to the booking office. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Category A. Step free access is available from the station car park and a footbridge with lifts connects both platforms. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Ticket gates information | Ticket gates available during ticket office opening hours. |
| Station Car Park | |
|---|---|
| Operator | APCOA |
| Spaces | 75 |
| Opening times |
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| Charges |
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| Contact details | |
| Bus services available |
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| Bus services information |
Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 10 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Alongside the staircase between Platform 1 and the footbridge |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
At the front of the station |
| Airport available |
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| Port available |
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