Conwy Train Station
Conwy Train Station
Address
Conwy StationRosemary Lane
Conwy
Conwy
LL32 8LD Get directions in Google Maps
Station overview
| Facility | Information |
|---|---|
| Ticket office opening hours | Unavailable |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
The rail replacement bus stop is a local bus stop near the station. |
| Information Systems |
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| Service | Information |
|---|---|
| Conwy Station customer services |
Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03333 211202 |
| Customer help points |
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| Staff help |
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
| Staff help opening times |
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Category B2. Separate step-free access to each platform: Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane. Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places. Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street. Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Operator | Conwy County Borough |
| Spaces | 25 |
| Opening times |
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| Contact details | 01492 574 000 https://www.conwy.gov.uk |
| Bus services available |
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| Bus services information |
Bus stops are next to the station. Services run approx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays. |
| Cycle storage available |
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| Sheltered | No |
| Rogers | Phone 01492 572224 |
| Castle | Phone 01492 593398 |
| Keiths | Phone 01492 583878 |
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
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