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Crewe Train Station

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Crewe Train Station


Crewe Station
Nantwich Road
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
Facility Information
Ticket office opening hours Monday to Friday: 05:30 to 20:00 Saturday: 05:30 to 19:00 Sunday: 08:10 to 19:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement coach services can be found at the side of the station on the left as you exit.

Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level.

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Crewe Station customer services

Customers are encouraged to approach a member of station staff with any customer information enquiry. 

Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.

Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Left luggage Left luggage is not available.
Left luggage contact details


Lost property Lost property is available at the station.
Lost property contact details


Facility Information
Lounge A first class lounge is available.


On the concourse above platform 5.

To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.

Lounge opening hours Monday to Friday: 05:30 to 19:00 Saturday: 08:00 to 18:00 Sunday: 08:30 to 18:00
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.

Shops and cafes available on P1-5 an P6-11 including the concourse

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.
Facility Information
Helpline information

Passenger assistance meeting point - Ticket barriers near main entrance. 

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

08000 158 123 (08000 158 124 Textphone)


Customer help points Customer help points are available.
Staff help Staff help is available.

Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Staff help opening times Monday to Sunday:24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

Category A - This station has step-free access to all platforms

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Pedley Street (Car Park 1)
Operator Avanti West Coast
Spaces 525
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

Weston Road (Car Park 2)
Operator Avanti West Coast
Spaces 254
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 186
Sheltered Yes
Storage location

all platforms

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.

Crewe Railway Station opened in 1837. Intended to become a hub between the largest cities in England, the station grew to become one of the most historically significant stations in the world. It’s fair to say that the town of Crewe, in Cheshire, would not be what it is today without the railway.

In the 1830s, Crewe was only a small village, but the arrival of the Grand Junction Railway in the latter part of the decade transformed the area. It began an association with world-class engineering that it proudly maintains to this day.

The railway facility of Crewe Works opened in 1840 and at its peak employed around 20,000 people. It produced many historical locomotives, such as the Bowen-Cooke Claughton and the Webb 2-4-0. Although a large part of the works was sold in the 1980s, Crewe’s reputation for engineering had been cemented by the arrival of Rolls-Royce Motor Cars in 1946; and more recently by Bentley motors.

The name Crewe is derived from an old Welsh word meaning ‘crossing’, so it’s no surprise that today Crewe station continues its proud tradition as a part of railway history. It is still a major rail gateway to the northwest of the country.

Birmingham to Crewe is only a 50-minute journey, and Wolverhampton to Crewe is 30 minutes away. Crewe is also in easy reach of Cheltenham and Stoke-on-Trent. Making the town a perfect hub to explore this historic corner of the north-west.

Things to do in Crewe

Crewe station is less than a mile away from Crewe town centre, and the town is only 30 miles away from Manchester Airport.

If you’re interested in the railway history of the town, your first stop should be the Crewe Heritage Centre located nearby in the old LMS railway yard.

There’s more to the history and culture of Crewe than just the railways. Why not take a look at one of the nearby castles? Heighley Castle and Beeston Castle are both within a 30-minute drive.
There’s also the Bentley Motors Factory Tour where you can browse the Bentley cars collection and learn all about the heritage of this famous car maker.

Do you want to entertain the kids? Then the place for you is Funsters Play and Party Centre on Stalbridge Road. It could be just what you need to tire the little ones out and is only a short walk from the station.

Located on the edge of Cheshire, Crewe is also the perfect gateway to the north west of England, and the beautiful countryside of north Wales. Take a bus or drive for a scenic day out. If you prefer to stay in town, why not see how the Queens Park restoration is taking place? This is a half-million-pound project designed to restore the Grade I listed park to its former Victorian glory.
Back in the town centre, Crewe is home to a thriving live music scene. Check out one of the 677 seats at the Edwardian Lyceum Theatre on Heath Street for the latest shows, drama and pantomimes.

If you’re looking to pick up some tasty treats, you’re spoilt for choice between the Victoria Centre, The Market Shopping Centre or Dorothy Flude Retail Park. There’s also Crewe Market hall in the centre of town featuring a range of independent stores, and an outdoor market three days a week.

Book a trip to Crewe and see what else you can discover.

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