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Crewe Train Station
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Your journey
Going departing after
Crewe Train Station
Address
Crewe StationNantwich Road
Crewe
Cheshire
CW2 6HR Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
Post box
Buying tickets and collecting them -
| Facility | Information |
|---|---|
| Ticket office information | Ticket machines can be found in the Booking hall. |
| Ticket office opening hours | Monday to Friday: 05:30 to 19:00 Saturday: 05:30 to 19:00 Sunday: 08:10 to 19:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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General services information +
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Rail replacement coach services can be found at the side of the station on the left as you exit. Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level. |
| Information Systems |
|
Passenger services +
| Service | Information |
|---|---|
| Crewe station customer services |
Customers are encouraged to approach a member of station staff with any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements. Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information. |
| Left luggage |
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| Lost property |
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| Lost property contact details |
First class information +
| Facility | Information |
|---|---|
| Lounge |
Location On the concourse above platform 5. To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line. |
| Lounge opening hours | Monday to Friday: 05:30 to 19:00 Saturday: 08:00 to 18:00 Sunday: 08:30 to 18:00 |
Station facilities +
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information |
Platform 5 and Platform 6 as well as the Calm Corner on Platform 5 |
| Trolleys |
|
| Refreshment facilities |
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| Refreshment facilities information | Shops and cafes available on P1-5 an P6-11 including the concourse |
| Toilets |
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| Toilets information | The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6. Toilet opening times : Monday to Friday: 04.00am - 02.00am Saturday: 04.00am - 02.00am Sunday: 06.00am - 02.00am |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
|
| Shops |
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| Showers |
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Accessibility +
| Facility | Information |
|---|---|
| Helpline information |
Passenger assistance meeting point - Ticket barriers near main entrance. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 08000 158 123 (08000 158 124 Textphone) |
| Customer help points available |
|
| Staff help |
Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
| Staff help opening times | Monday to Sunday: 24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
|
| National key toilets | Unknown |
| Step free access coverage |
Whole Station
Category A - This station has step-free access to all platforms |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
Car parking +
| Pedley Street (Car Park 1) | |
|---|---|
| Operator | Avanti West Coast |
| Spaces | 525 |
| Opening times |
|
| Charges |
|
| Contact details |
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff. |
| Weston Road (Car Park 2) | |
|---|---|
| Operator | Avanti West Coast |
| Spaces | 254 |
| Opening times |
|
| Charges |
|
| Contact details |
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff. |
Bus connections +
| Bus services available |
|
Cycle storage +
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 186 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | all platforms |
Other transport links +
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
|
| Port available |
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