Crewe Train Station
Crewe Train Station
Address
Crewe StationNantwich Road
Crewe
Cheshire
CW2 6HR Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 05:30 to 20:00 Saturday: 05:30 to 19:00 Sunday: 08:10 to 19:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Rail replacement coach services can be found at the side of the station and can be accessed from platform 12 using the undercover walkway to/from the horse landing. |
| Information Systems |
|
| Service | Information |
|---|---|
| Crewe Station customer services |
Customers are encouraged to approach a member of station staff with any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements. Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
Location On the concourse above platform 5. To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line. |
| Lounge opening hours | Monday to Friday: 05:30 to 19:00 Saturday: 08:00 to 18:00 Sunday: 08:30 to 18:00 |
| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
|
| Refreshment facilities |
Shops and cafes available on P1-5 an P6-11 including the concourse |
| Toilets |
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| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Passenger assistance meeting point - Ticket barriers near main entrance. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
08000 158 123 (08000 158 124 Textphone) |
| Customer help points |
|
| Staff help |
The Passenger Assistance meeting point is the area opposite the barriers on the main concourse. Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
| Staff help opening times | Monday to Sunday:24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
|
| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Category A - This station has step-free access to all platforms |
| Impaired mobility set down |
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| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Pedley Street (Car Park 1) | |
|---|---|
| Operator | Avanti West Coast |
| Spaces | 525 |
| Opening times |
|
| Contact details |
https://www.nationalrail.co.uk/
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff. |
| Weston Road (Car Park 2) | |
|---|---|
| Operator | Avanti West Coast |
| Spaces | 254 |
| Opening times |
|
| Contact details |
https://www.nationalrail.co.uk/
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
| Bus services available |
|
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 186 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | all platforms |
| Abbey | Phone 01270 212125 |
| D and D | Phone 01270 251141 |
| Westside | Phone 01270 211222 |
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
|
Crewe Railway Station opened in 1837. Intended to become a hub between the largest cities in England, the station grew to become one of the most historically significant stations in the world. It’s fair to say that the town of Crewe, in Cheshire, would not be what it is today without the railway.
In the 1830s, Crewe was only a small village, but the arrival of the Grand Junction Railway in the latter part of the decade transformed the area. It began an association with world-class engineering that it proudly maintains to this day.
The railway facility of Crewe Works opened in 1840 and at its peak employed around 20,000 people. It produced many historical locomotives, such as the Bowen-Cooke Claughton and the Webb 2-4-0. Although a large part of the works was sold in the 1980s, Crewe’s reputation for engineering had been cemented by the arrival of Rolls-Royce Motor Cars in 1946; and more recently by Bentley motors.
The name Crewe is derived from an old Welsh word meaning ‘crossing’, so it’s no surprise that today Crewe station continues its proud tradition as a part of railway history. It is still a major rail gateway to the northwest of the country.
Birmingham to Crewe is only a 50-minute journey, and Wolverhampton to Crewe is 30 minutes away. Crewe is also in easy reach of Cheltenham and Stoke-on-Trent. Making the town a perfect hub to explore this historic corner of the north-west.
Things to do in Crewe
Crewe station is less than a mile away from Crewe town centre, and the town is only 30 miles away from Manchester Airport.
If you’re interested in the railway history of the town, your first stop should be the Crewe Heritage Centre located nearby in the old LMS railway yard.
There’s more to the history and culture of Crewe than just the railways. Why not take a look at one of the nearby castles? Heighley Castle and Beeston Castle are both within a 30-minute drive.
There’s also the Bentley Motors Factory Tour where you can browse the Bentley cars collection and learn all about the heritage of this famous car maker.
Do you want to entertain the kids? Then the place for you is Funsters Play and Party Centre on Stalbridge Road. It could be just what you need to tire the little ones out and is only a short walk from the station.
Located on the edge of Cheshire, Crewe is also the perfect gateway to the north west of England, and the beautiful countryside of north Wales. Take a bus or drive for a scenic day out. If you prefer to stay in town, why not see how the Queens Park restoration is taking place? This is a half-million-pound project designed to restore the Grade I listed park to its former Victorian glory.
Back in the town centre, Crewe is home to a thriving live music scene. Check out one of the 677 seats at the Edwardian Lyceum Theatre on Heath Street for the latest shows, drama and pantomimes.
If you’re looking to pick up some tasty treats, you’re spoilt for choice between the Victoria Centre, The Market Shopping Centre or Dorothy Flude Retail Park. There’s also Crewe Market hall in the centre of town featuring a range of independent stores, and an outdoor market three days a week.
Book a trip to Crewe and see what else you can discover.