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Facility | Information |
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Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Rail replacement bus services pick up and drop off at the bus stop on Beach Road, near Morrisons. |
Information Systems |
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Service | Information |
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Cromer station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.greateranglia.co.uk/travel-information/your-journey/lost-property |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Shops information | A large Morrisons store is just next to the station |
Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
Helpline contact details | 0800 028 28 78 |
Customer help points available |
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Customer help points information | Help points can be found at the following location(s):
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Staff help |
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp. |
Staff help opening times | |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
Details of nearest taxis are shown on station information poster |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
This station has step free access to the platform for trains towards both Norwich and Sheringham. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Operator | Greater Anglia |
Spaces | 9 |
Opening times |
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Contact details | 0345 600 7245 |
Bus services available |
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Bus services information |
The Coasthopper service by Sanders Coaches (CH1), from Wells through to Cromer along the Coast, runs 7 days a week and connects most of North Norfolk Coast with stops at Wells, Stiffkey, Morston, Blakeney, Cley, Click here for details of the Coasthopper - between Mundesley and Wells-next-the-Sea. Click here for details of the Coastliner - between Wells-next-the-Sea and Hunstanton.
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Cycle storage available |
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Storage type | Lockers, Stands, Wheel Racks |
Spaces | 20 |
Sheltered | Yes |
CCTV | No |
Storage location | There are two cycle lockers against the brick wall next to the pedestrian access from the station to the Morrisons store, and a sheltered cycle parking area providing ten spaces can be located at the entrance to the platforms. There are also four cycle stands on Platforms 1 / 2, between the entrance to the platforms and the blue Amazon Hub locker. |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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