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We have introduced a reduced temporary timetable to deliver a better service for our customers, please check your entire journey before you travel - more information

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Crosskeys Train Station

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Crosskeys Train Station

Address

Crosskeys Station
Risca Road
Crosskeys
Caerphilly County
NP11 7BU
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Unavailable
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The rail replacement bus stop is a local bus stop on Risca Road.
Information Systems
  • Departure screens
  • Announcements
Service Information
Crosskeys Station customer services

Contact our Customer Relations team directly via the Transport for Wales Website.
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03333 211 202
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

03333 211202

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.

Customer help points are available on both platforms.
Staff help Staff Help is not available.
Staff help opening times Staff Help is not available.
Accessible ticket machines Accessible ticket machines are available.

The ticket machine(s) take cash, and major debit and credit cards. Ticket machines are touchscreen.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

Category B1.

Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.

Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking

.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Contact details
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Lockers
Spaces 4
Sheltered No
CCTV True
Storage location

Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central), in the car park.

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.
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