Crystal Palace Train Station
Crystal Palace Train Station
Address
Crystal Palace StationCrystal Palace Station Road
Crystal Palace
Greater London
SE19 2AZ Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:20 to 19:45 Saturday: 06:45 to 20:10 Sunday: 07:45 to 16:20 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 3/4 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge |
| Information Systems |
|
| Service | Information |
|---|---|
| Crystal Palace Station customer services |
0343222123 |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
|
| Refreshment facilities |
In ticket hall and on platform 1 |
| Toilets |
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| Baby changing |
|
| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
Passport Photo Booth |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
| Helpline contact details |
0343 222 1234 |
| Customer help points |
|
| Staff help |
Customer service staff are available from start until end of service, 7 days a week |
| Staff help opening times |
Customer service staff are available from start until end of service, 7 days a week |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Accessibility category A. This station has step-free access to all platforms |
| Impaired mobility set down |
|
| Disabled parking |
In Car Park |
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Spaces | 13 |
| Opening times |
|
| Contact details | https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 20 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Outside the station entrance |
| Station | Phone 020 8778 7878 |
| Croydon | Phone 020 8684 6666 |
| Palace | Phone 020 8761 2626 |
Further information
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
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