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Darlington Train Station

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Darlington Train Station

Address

Darlington Station
Bank Top
Darlington
County Durham
DL1 4AA
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:00 to 19:00 Saturday: 07:00 to 19:00 Sunday: 08:00 to 18:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Replacement coach services depart from the station entrance

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Darlington Station customer services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Friday: 09:00 to 16:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 01302 362175

Facility Information
Lounge A first class lounge is available.

Located

Platform 1

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

Tickets Accepted

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the East Coast route
  • Any London North Eastern Railway First Class packages
  • London North Eastern Railway  First Advance (routed LNER/LNER& Connections)
  • London North Eastern Railway First Class Reader Offer (routed LNER/LNER & Connections)
  • London North Eastern Railway First Class Flat Fare (routed LNER/LNER & Connections)
  • London North Eastern Railway Rewards First Class Leisure Single(routed LNER/LNER & Connections)
  • London North Eastern Railway Self Print First Class Upgrade voucher  (routed LNER/LNER & Connections)
  • Inclusive Tour Tickets (Superbreak etc.)
  • Weekend First

Tickets Not Accepted

  • All First Class tickets valid only on other train operators, including Caledonian Sleepers

Facilities

Toilets, TV, newspapers

Refreshments

Complimentary: water/ biscuits

Wi-Fi

Yes

Showers

No

Lounge opening hours Monday to Friday: 06:00 to 20:00 Saturday: 06:00 to 20:00 Sunday: 08:00 to 20:00
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.

Coffee shop, WHSmiths and Café available for refreshments

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

03457 225 225 or 18001 03457 225 225 (Text relay service)

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are not available.
Staff help Staff help is available.

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on platform 4. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Staff help opening times Monday to Friday:24 Hours a Day Saturday: 06:00 to 23:59 Sunday:24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Walking route

From Wednesday 06 March 2024 there will be a change to the walking route to access Platform 1. To access Platform 1 walk south along Platform 4 and turn left at the end of the station building. Turn left again at the edge of the station building and you will be on Platform 1. This route is step-free. There will be signs indicating the route. If you require assistance please speak to a member of staff at the ticket barrier.

Temporary ticket office

While improvement works are ongoing at Darlington station the Travel Centre ticket retailing facilities will be relocated to a temporary ticket retail point opposite the Travel Centre.

Ticket barriers

While improvement works are ongoing at Darlington station the ticket barrier will be relocated further south along the station building next to Platform 4.

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Station Car Park
Operator London North Eastern Railway
Spaces 543
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details https://www.nationalrail.co.uk/

Friday - Monday long weekend parking - £12.00, purchase tickets on the day

Short stay
Operator London North Eastern Railway
Contact details https://www.nationalrail.co.uk/
Contact details https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Compounds, Stands
Spaces 152
Sheltered Yes
CCTV True
Storage location

stations front

Transport Information
Taxi rank available

Darlington is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is:

 Station Taxis 01325 468 888

Airport available Airport information is available.

Daily, 'Arriva' bus route 12/A links Darlington Parkgate road (about 5 minutes walk from station) with Durham Tees Valley Airport. For bus times: www.arrivabus.co.uk

Port available Port information is not available.

Darlington is a historic market town in County Durham and is about 16 miles east of Middlesborough. Modern-day Darlington was founded as a small Anglo-Saxon village, but by the 12th century it was established as a market town by the Bishop of Durham. It was around this time that the two ancient churches were constructed. St. Andrews Church was built around 1100, followed by St. Cuthberts Church in 1183. Both churches are still standing today and are Grade I listed buildings.

Darlington railway station was first opened in 1841, and quickly became an important stop on journeys between the north and south. Today this Grade II listed building serves over two million passengers a year.

Popular routes to the town include Edinburgh to Darlington which takes a little over two hours and York to Darlington which is only 30-minutes away. If you live in the south and want to explore further north the Bristol to Darlington route will get you there in about four hours. But you don’t need to live far to explore Darlington; Durham to Darlington is only 20-minutes away.

Things to do in Darlington

When Daniel Defoe visited Darlington in the 1700s he commented that the town had ‘nothing remarkable but dirt’. Thankfully those times have changed, and today Darlington can be proud of its rich history. From its thousand-year-old churches to its important contributions to the modern industrial and railway age.

Did you know that George Stephenson’s famous Locomotion No. 1 travelled through Darlington in 1825? This event was pivotal in ushering in the modern era of railways. The town was also home to railway manufacturing for over a century. Darlington Works opened in 1863 and closed in 1966; for several decades it operated alongside other manufacturers such as Faverdale Wagon Works which was, in itself, a pioneer in mass production.

Darlington continues to be a pioneer in recent years too. In 2001, it became the first town in England to allow same-sex civil ceremonies, and it hosts an annual Pride festival throughout the town.

If live shows and music appeals to you, there’s the Darlington Hippodrome on Parkgate, and on Borough Road, the Forum Music Centre offers a more intimate musical environment. You can even host children’s recording parties here!

If you’re in town because of Darlington’s railway heritage then the Darlington Railway Museum should be your first stop. Don’t overlook Darlington Station itself – it’s now a Grade II listed building. For those who prefer their history a little older, there is Raby Castle, only a twenty-five-minute drive out of town.

Perhaps the reason for your trip to Darlington is to get back to nature? In that case, you are spoiled for choice. As well as the County Durham countryside, Darlington is also home to Thornton Hall Gardens and Paddock Farm Nursery, which boasts nine themed water gardens. Keep your little ones entertained at the Roarsome Play Centre. Alternatively, if you all need a break, there’s a Vue Cinema and an Odeon Cinema in town to keep you occupied.

There are lots of fun activities to do in Darlington, whether that means resting your body or stretching your mind. The Cluedini Live Escape Rooms on Crown Street will give you a mental workout without taxing your body too hard.

If you need somewhere to stay in Darlington there’s a range of popular hotel chains to choose from. But if you prefer the personal touch why not look at some of the independent options Darlington has to offer? The Balmoral Guest House on Woodland Road is only a mile away from Darlington Train Station, as is the Greenbank Hotel on Greenbank Road.

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