Coronavirus (Covid-19) - Travel advice and guidance - please visit here for more information
Timetable updates - please visit here for more information
Disruption is likely to our services from Monday 29 November, please check your journey before you travel - visit here for more information.
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|Ticket office opening hours||
Three machines outside the travel centre and one machine inside the travel centre.
Saturday: 06:30 to 19:45
Sunday: 08:00 to 20:00
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Darlington station customer services||
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
|Lost property (at the station)|
|British Transport Police||0800 40 50 40|
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Not Accepted
Toilets, TV, newspapers
Complimentary: water/ biscuits
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
|Tourist information office|
|Bureau de change|
|Customer help points|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Generally available but advance booking recommended
|Accessible public pay phones||
text phones are available and staff are on hand to assist as required due to no low level phones
|National key toilets|
|Step free access coverage||Whole Station|
|Impaired mobility set down|
|Cycle storage availability||