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Facility | Information |
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Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Rail replacement bus services do not serve this station. Customers are advised to use either Halesworth or Saxmundham stations for rail replacement services. |
Information Systems |
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Service | Information |
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Darsham station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.greateranglia.co.uk/travel-information/your-journey/lost-property |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
Helpline contact details | 0800 028 28 78 |
Customer help points available |
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Customer help points information | Help points can be found at the following location(s):
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Staff help |
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform. |
Staff help opening times | |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
Details of nearest taxis are shown on station information poster |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
This station has step free access to both platforms from the A12 road, with approximately 30 metres between the two entrances which are either side of the level crossing. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Operator | National Car Parks Ltd |
Spaces | 30 |
Opening times |
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Charges |
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Contact details | 0345 050 7080 |
Bus services available |
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Cycle storage available |
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Storage type | Lockers, Stands |
Spaces | 11 |
Sheltered | No |
CCTV | No |
Storage location | One cycle locker is at the entrance to Platform 2 (for trains towards Halesworth, Beccles, and Lowestoft) and one cycle stand is on the same platform, towards the far end of the covered waiting area. There are also four cycle stands on Platform 1 (for trains towards Saxmundham, Woodbridge, and Ipswich), between the covered waiting area and the wooden bench on the platform. |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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